Resourceful professional with over 5-years’ experience of operation and growth.

Experience

  • Senior Market Specialist (Biz Ops)

    at Airbnb

    February 2017 - at Present

    Beijing Shi

  • Sales Operation (Translator)

    at Vanocean Shipping Company

    December 2014 - December 2016

    Beijing Shi

    • Picked up shipping knowledge within 1 month, translated shipping related files and interpreted for clients during ship inspection in Asia; • Independently planned fishery exhibition to expand leads pool, acquiring 100+ meaningful leads.

  • Operation Management Trainee

    at Angsana Laguna Phuket

    February 2014 - August 2014

    Phuket Province

    • Rotated in front office & sales, and handled daily guest interactions & emergencies, i.e. retrieving THB 40K from guest, throwing proposal ceremony for a couple within 3 hours, receiving group guests from BMW etc; • Initiated weekly trainees’ meeting with cross-functional teams to level-up feedbacks and insights.

  • New Oriental School

    at English Teacher

    August 2012 - August 2013

    Jiangxi Sheng

    • Faced 500+ students English teaching with 90% repeat purchase rate, awarded as the Best New Teacher; • Led international study tour group to Australia, awarded as the Best International Study Tour Guide.

Education

  • Smartsheet Product Certified User

    at Smartsheet

    2019 - at Present (1 year)

  • TEM 8

    at Jiangxi Normal University

    2012 - at Present (8 years) Jiangxi Sheng

  • BEC Higher

    at Jiangxi Normal University

    2010 - at Present (10 years) Jiangxi Sheng

  • Post Graduate Diploma

    at Swiss Hotel Management School

    2013 - 2014 (1 year) Canton de Vaud

  • Bachelor's Degree

    at Jiangxi Normal University

    2008 - 2012 (4 years) Jiangxi Sheng

Languages

  • Chinese Native

  • English Negotiation

  • French Elementary

Hives