Experienced Business Support System professional, Having experience not limited to Data Analytics, Customer Relationship Management, Product Definition and workflow management, work-order fulfillment and integration.

Education

  • Computer Science

    at University of Azad Jammu & Kashmir, Muzaffarabad

    2002 - 2004 (2 years) Azad Kashmir

Services offered

  • Data Analytics

    Data Design, Data Collection, Data Maintenance, Data Mining, Data Visualization

  • Business Support System

    Customer Management
    o Customer Analytics, Customer Segmentation, Churn Management
    ✓ Product Management
    o Product Planning, Product Definition, Implementation and Maintenance
    ✓ Services Order Management
    o Service Order Planning, Definition, Workflow Design, Implementation, Profiling,
    Service Order Fulfillment/Assurance
    ✓ Marketing and Campaign Management
    o BI Campaign and Promotion Effectiveness Reporting, Competitor Analysis
    ✓ Revenue/ Finance Management
    o Financial Reporting, Revenue Assurance, Fraud Detection, Revenue Leakage
    ✓ Supplier and Partnership Management
    o Support & Readiness, Settlements & Billing Management, Problem Reporting & Management,
    Performance Management, interface Management
    ✓ Application and Database Management
    o Java, DBMS, PL/SQL Programing, Disaster Management, Performance Tuning,
    Sustainability, Availability, Security and Integration

Hives