Experience

  • Accounts & Office Support – (Temp)

    at Al Rashdeen Decor LLC

    March 2019 - August 2019

    Dubayy

    Reception & Administration ➢ Answering, screening and forwarding phone calls. ➢ Submitting quotations and LPO's ➢ Submitting e-mails, assisting with photocopying and scanning ➢ Organize and maintain all documents filled appropriately for easy access. ➢ Updating spreadsheets with the required information.

  • Accounting & Office Support

    at Coffema International LLC

    March 2018 - November 2018

    Dubayy

    Reception - Front Office & Service Department Accounts department:(Receivable) Administration:

  • Administration Assistant

    at Multi Home Real Estate LLC

    June 2017 - December 2017

    Dubayy

    Standard rental and sales administration ➢ Ensuring all relevant documentation are received. ➢ Allocating payments received. ➢ Capturing of all data to “MyCRM” system regarding the listing. ➢ Capturing new and renewals contracts with all required information for rental/sales finalization. ➢ Updating spreadsheets and portals with the required information. ➢ Leasing contract drafting ➢ Filling of all document ➢ Processing listing on a variety of portals. ➢ Completing invoices and contracts.

  • Accounts & Administration Assistant

    at Izinga Access t/a DigiCall Solutions

    May 2005 - May 2016

    Gauteng

    Accounts department:(Receivable & Payable) Administration Call centre agent (2 Years ) 13-year experience within a call centre environment, where the mean focus was on the responsibilities of a creditor's and debtors clerk, claims management and general office administration.  Good working knowledge of Pastel Partner and other accounting software, Microsoft Excel (Level1-3), all other Microsoft office programs and internal CRM's. Reception duties whereby all calls were directed to the correct departments or assisting vendors/customers with their request where possible.

Education

  • SAP &Quick Books Accounting Software

    at LinkedIn

    2019 - 2019 (1 year)

  • URL:www.linkedin.com/in/marianne-diedericks-08b300125

    at LinkedIn

    2018 - 2019 (1 year)

  • Grade 12

    at Noordheuwel

    1999 - 2003 (4 years) Gauteng

Services offered

  • Accounts Payable/Receivables; Administration, Claim Management, Call Center Clerk

    Izinga Access/DigiCall
    Finance department:(Receivable & Payable)
    ➢ Invoicing and managing of receivables.
    ➢ Managing payments received through bank transfers.
    ➢ Reconciliation of receivable accounts.
    ➢Data capturing; payable invoices & customers receivables on CRM & account system.
    ➢ Collection of outstanding settlements.
    ➢ Reconciling payable account statements.
    ➢ Controlling all disputes regarding payable invoice till resolved.
    ➢ Requesting of overdue payable invoices and reports for case finalization.
    ➢ Managing of all refund disputes, approvals and final settlements.
    ➢ Assisting in month-end or weekly payment runs and cheque preparation.
    Administration:
    ➢ Submitting mail, faxes and e-mails also assisting with photocopying, scanning and answer of call overflow from reception.
    ➢ Data capturing of vendors reports and various projects.
    ➢ Service providers procurement for service requirement.
    ➢ Organize and maintain all documents filled appropriately for easy access.
    ➢ Manage daily attendance and submitting to HR.
    ➢ Submit orders and capturing of the stock deliveries.
    ➢ Managing the movement of the stock.
    Call centre agent (2 Years )
    ➢ Front-line agent: Answering Calls within reasonable times and assisting with inquiries and confirming services required. Logging all information received for managing.
    ➢ Case manager: Allocating professional and qualified service providers to attend to the requests. Submitting all information received and confirm service timing
    ➢ Service Follow Up: Contacting clients &  service providers to confirm service delivery according to our client’s requests and resolving queries that could accrue.

    Multi-Home Real Estate LLC
    Standard rental and sales administration
    ➢ Ensuring all relevant documentation are received.
    ➢ Allocating payments received.
    ➢ Capturing of all data to “MyCRM” system regarding the listing.
    ➢ Capturing new and renewals contracts with all required information for rental/sales finalization.
    ➢ Updating spreadsheets and portals with the required information.
    ➢ Leasing contract drafting
    ➢ Filling of all document
    ➢ Processing listing on a variety of portals.
    ➢ Completing invoices and contracts.

    Coffema International LLC
    Reception - Front Office & Service Department
    ➢ Welcomes & assist visitors with their inquires and referring them to the relevant departments.
    ➢ Answering, screening and forwarding phone calls.
    ➢ Providing assistance with service logins with the required information to the customers.
    ➢ Processing of invoices and allocating payments received.
    ➢ Updating spreadsheets with the required information for an updated database.
    Accounts department:(Receivable)
    ➢ Submitting quotations.
    ➢ Invoicing and managing of receivables.
    ➢ Allocating payments received through bank transfers Cash/Cheque.
    ➢ Reconciliation of receivable accounts.
    ➢ Controlling all disputes regarding payable invoice till resolved.
    ➢ Assisting in month-end or weekly payment runs and employee expense preparation.
    Administration:
    ➢ Submitting e-mails, assisting with photocopying and scanning
    ➢ Organize and maintain all documents filled appropriately for easy access.
    ➢ Manage daily attendance and submitting to HR.
    ➢ Submit orders and capturing of the stock deliveries.
    ➢ Managing the movement of the stock and weekly stock takes.

    Al Rashdeen Decor LLC
    Reception & Administration
    ➢ Answering, screening and forwarding phone calls.
    ➢ Submitting quotations and LPO's
    ➢ Submitting e-mails, assisting with photocopying and scanning
    ➢ Organize and maintain all documents filled appropriately for easy access.
    ➢ Updating spreadsheets with the required information.

Languages

  • Afrikaans Native

  • English Native

Hives