Experience

  • Global Delivery Supporter

    at Atos

    May 2016 - at Present

    Województwo Kujawsko-Pomorskie

    -Subject Matter Expert position for transition; -change management: -tracking changes and implementing them; -risk and issues identification towards KPI's and SLA's; -managing incidents and problems and taking corrective actions to resolve them; -quality assurance; -communication management within stakeholders in ecosystem;: -arranging/scheduling meetings; -meeting minutes; -project coordination and delivery; -PMO activities; -Process owner, process updates and implementation; -trainings execution. -Major Incident management

  • 1st Line Support Engineer

    at ATOS

    October 2014 - at Present

    Województwo Kujawsko-Pomorskie

  • Team Manager's deputy

    at Atos

    July 2015 - April 2016

    Województwo Kujawsko-Pomorskie

    Team Manager's deputy: -maintaining team's documentation; -trainings execution; -procedures creation, implementation; -IWOW's creation and execution; -communications management; -meeting minutes; -people management;

Education

  • Administration

    at Toruń

    2015 - at Present (3 years) Województwo Kujawsko-Pomorskie

  • Russian Philology

    at Toruń

    2009 - 2014 (5 years) Województwo Kujawsko-Pomorskie

Languages

  • German Conversation

  • Spanish Elementary

  • English Negotiation

  • Russian Negotiation

  • Polish Native

Followers (4)

Following (1)

Hives