• Business Analyst

    at AIG

    May 2013 - August 2019

    Central Luzon

     Facilitated requirements elicitation  Provided a review, assessment and development of business processes  Worked with the customer's user community to further define business processes and functional system requirements  Pushed the prioritization of requirements effectively based on factors including business value, cost to deliver and time constraints  Provided assessment of the impact of requirements changes on the overall requirements activities  Prepared Test Checklist/Scripts, Test Data Matrix  Handled QA Testing, such as but not limited to, System Test, Component Integration Test, System Integration Test and End-to-end Testing  Provided Support in User Acceptance Testing on-shore as needed  Handled triage of defects for the developers to understand fully the issues/errors encountered during testing  Provided Reports on the over-all status of the project  Handled Production Support issues  Ensure CMMI Level 3 compliance in all deliverables

  • Systems Analyst

    at RCG Global Services

    April 2012 - April 2013

    Central Luzon

     Provided consultancy services to AIG  Provided systems analysis and development services  Provided reviews on Technical Documents such as Low-Level Design Document, Functional Specification Document, etc.

  • Technical Assistant Manager

    at Channel Solutions, Inc.

    January 2009 - December 2011

    Central Luzon

     Provided project management related work which includes preparation of timelines, resources, scoping of work, manpower requirement, certification process and coordination with clients.  Discussed any conflict/issue that may arise with the project to the management and client and as well as the team.  Conducted presentations of currently available systems to clients/prospective clients as well as the proposed systems.  Managed the project from the business requirements meetings, solution formulation, development, and until solution implementation.  Also handles review of documentation of over-all system and individual module processes.

  • Senior Developer

    at Channel Solutions, Inc.

    August 2003 - December 2008

    Central Luzon

     Developed software as per Client’s Requirements  Developed Software for Rural/Commercial Banks  Provided presentation/Implements System/Trains End Users when assigned to clients.  Function as a team lead, mentoring the Team in programming and system design aspects.  Handled development/modification of Loyalty Systems  Assisted in Client Calls for System Inquiry or Troubleshooting  Designed ATM Cards for clients. Also includes encoding on the MAGSTRIPE/CHIP using Magicard/Evolis Pebble Card Printer.  Designed Idle and Wait Screens of ATMs using Config Builder for clients  Handled the modification of existing systems


  • Bachelor of Science in Computer Science

    at STI College

    1996 - 2002 (6 years) Central Luzon