To obtain company position suitable for my qualifications that will enrich my abilities, further develop my knowledge and skills regarding with customer service and maximize my potentials for future productive pursuits.

Experience

  • Hostess

    at Intercontinental Hotel Doha, Qatar

    November 2018 - July 2019

    Baladīyat ar Rayyān

    • Greeted guests walking in the door and ascertained guests needs. • Provided an elevated guest experience to generate a loyal clientele. • Organized reservations and walk-in parties to ensure guest satisfaction. • Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment. • Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere

  • Waitress

    at Five Hotel Palm Dubai (formerly Viceroy the Palm Dubai)

    February 2017 - May 2018

    Dubayy

    Providing excellent service, Greeting patrons once they are seated, Ask them if they need anything to drink or order food, Explaining menu items to customers, Answering questions from patron about food and beverages, Sharing information with customers about the status of their orders, Finding out if customers need additional order, Verifying the customers are satisfied with their order, Up-selling food and beverages to customers, Entering each item ordered into Micros, Delivering checks to customers and Accept payment.

  • Waitress

    at The Westin Mina Seyahi Dubai

    April 2013 - February 2017

    Dubayy

    Providing excellent service, Greeting patrons once they are seated, Ask them if they need anything to drink or order food, Explaining menu items to customers, Answering questions from patron about food and beverages, Sharing information with customers about the status of their orders, Finding out if customers need additional order, Verifying the customers are satisfied with their order, Up-selling food and beverages to customers, Entering each item ordered into Micros, Delivering checks to customers and Accept payment.

  • Room Attendant

    at Atlantis the Palm Dubai

    May 2012 - March 2013

    Dubayy

    Change bed linen and make up beds, replace used towels, vacuum carpets, dust furniture, replenish bath care products, clean public areas like corridor, reports any technical issues and maintenance needs, address guest’s queries, help guest retrieve lost items, ensure all assigned rooms are clean and tidy by the end of the shift and follow hotels security guidelines.

Education

  • Banking and Finance (Undergraduate)

    at Southwestern University

    2001 - 2003 (2 years) Central Visayas

  • Elementary and High School

    at San Nicolas College

    1991 - 2001 (10 years) Caraga

Languages

  • English Conversation

  • Tagalog Native

Hives