Experience

  • DIRECT SALES REPRESENTATIVE

    at KCB BANK

    August 2013 - at Present

    Kisumu

     Establishing new business and maintaining existing ones.  Direct and co-ordinate activities involving the sales team.  Resolve customer complaints regarding sales and services.  Prepare budget and work plans.  Monitoring customer preferences to determine focus of sales effort.  Participating product campaign to ensure product information is readily available to customer.  Providing excellent customer service.  Conducting door to door direct selling.  Review operational records and writing periodic reports to sales manager.  Delivering on set targets.  General clerical work in the office and any other duty assigned by the line manager

  • SHOP MANAGER

    at BBOXX CAPITAL

    February 2019 - October 2019

    Kisumu

     open and close shop each working day  Manage shop petty cash  Manage shop stock movements between shop, Distribution Centre and customers and issue out to Shop Technicians in a timely manner.  Attend to clients who seek assistance at the shop (Customer Service)  Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs): Petty cash, Stock, Customer Contracts & Reports, etc.  Update and submit Daily Shop Reports  Shop process and Company Asset management like Motorbikes, Laptops, Stock, etc  Standing in for the retail supervisor

Education

  • INTERNATIONAL RELATIONS

    at MASENO UNIVERSITY

    2008 - 2012 (4 years) Kisumu

  • KCPE

    at MAMA NGINA GIRLS

    2003 - 2006 (3 years) Mombasa

Languages

  • English Native

Hives