“Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this IT Support management role.It’s not just my background leading successful projects for top companies But I’m also passionate and I’m driven to deliver high-quality work.”

Education

  • BTech HND in Computer and Network Technology

    at Cardiff Metropolitan University

    2014 - 2016 (2 years) Western Province

  • ICDL

    at American National College

    2013 - 2014 (1 year) Western Province

  • Mobile Phone Repairing Assistant

    at ministry Of Technology Srilanka

    2013 - 2013 (1 year) Eastern Province

Services offered

  • IT Support Executive

    • All aspects of managing the IT Infrastructure including maintenance & support (500+ Computers);
    • Servers Administration ( File Server, DC, DNS, DHCP, FTP, SQL Server), User management, Active Directory, Group Policy Management, Disaster management;
    • Installation & Management of Hyper-V, VMware ESXi, Venter Server, Guest OS creation
    • Office 365, MS Outlook administration & Anti virus ;
    • Support all types of Software & Hardware issues;
    • Support and Maintain Network infrastructure of Data Center. Administrating of Servers for health – disk space, CPU, RAM, etc;
    • Monitor Network performance to assure system performance meets requirements for continuity of service and service levels;
    • Taking the Backups (Veeam), Management of all Backup Tapes, SAN & Storage;
    • Maintaining LAN, VLAN, WAN, Security, Internet connections, CCTV, IP Phones & Bio metric Devices;
    • Administration of Routers, Switches, Firewall & Wireless Access Points;
    • Supporting Citrix ,ARC serve, MDM & Thycotic;
    • Lead and Implement new IT infrastructure projects;
    • Coordinate with Telco,/ISPs/ Service Providers to identify and resolve issues;
    • Create and maintain network documentation and IT asset inventory;
    • When necessary, travel may be required to execute IT infrastructure-related projects & support within and outside the Country;
    • Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers where appropriate, to ensure cost effectiveness;
    • Provide after business hours On-Call Network Support.    

Languages

  • Tamil Native

  • English Negotiation

  • Sinhala Conversation

  • Malayalam Negotiation

  • Hindi Conversation

Hives