• Senior IT Support

    at PGESCo

    July 2007 - at Present

    Muḩāfaz̧at al Qāhirah

    -Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. -Implement , Maintain and monitor computer systems to meet the organization's current and future requirements . -Monitor and identify performance issues proactively . -Work within strict time frames and elevate incidents within defined timeframes . -Test all changes to networks, hardware, software, and


  • business administration

    at Modern Academy in Maadi

    1998 - 2002 (4 years) Muḩāfaz̧at al Qāhirah

Knowledge and keywords