Experience

  • Finance officer

    at Elan by Conect

    August 2019 - October 2019

    Gouvernorat de l’Ariana

    -Keep current financial accounts. -Manage incoming and outgoing payments. -Analyze the cash flow situation. -Collect and record financial transactions.

  • Customer Service Representative

    at Teleperformance Tunisia

    June 2010 - March 2019

    Gouvernorat de l’Ariana

    -Processing of customer requests (Explanation of invoices, follow-up of orders, migration of telephone packages, retention of customers etc ...). -Operations Processed : SFR Mobile, Bell Canada (Business Office) and Amazon.fr.

  • Retail Personal Banker (Trainee)

    at AMEN BANK

    December 2017 - May 2018

    Gouvernorat de l’Ariana

    -Scan of bank checks. -Analysis of credit application files. -Recovery of unpaid debts (Overdue, check).

  • Corporate Personal banker at the Corporate Department (Trainee)

    at ARAB TUNISIAN BANK

    February 2017 - April 2017

    Gouvernorat de l’Ariana

    -Service Cash Investment and Trade Finance: Searching for an investment optimization technique in a term deposit (Swift, calculation of investment in term deposits). -Financial analysis of credit files of companies.

  • Retail Personal Banker (Trainee)

    at ATTIJARI BANK

    February 2015 - May 2015

    Gouvernorat de l’Ariana

    -Scan of Bank checks. -Ordering and issuing check books. -Analysis of credit application files.

  • Insurer within the department of damage and disaster Service (Trainee)

    at ASSURANCES MAGHREBIA

    August 2009 - August 2009

    Gouvernorat de l’Ariana

    -Reception, sorting and verification of the various claims files to their eligibility for reimbursement in accordance with the insurance contract. -Preparation of checks for the benefit of experts.

Education

  • Professional Master degree in Financial Engineering

    at ESPIMA BUSINESS SCHOOL

    2016 - 2018 (2 years) Gouvernorat de Tunis

  • World Bank Group IFC Certification "Get informed for better decision"

    at CEFAC

    2017 - 2017 (1 year) Gouvernorat de Tunis

  • World Bank Group IFC Certification "Coach your teams"

    at CEFAC

    2017 - 2017 (1 year) Gouvernorat de Tunis

  • Bachelor Degree in Financial Engineering

    at Université Centrale

    2012 - 2015 (3 years) Gouvernorat de Tunis

Languages

  • Arabic Native

  • French Native

  • English Negotiation

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