• Workshop Manager

    at Nordic Machinery

    July 2017 - at Present

    Gouvernorat de Tunis

     Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.  Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.  Assist with quoting, project management, materials purchasing and quality checks.  Act as a technical adviser on key projects and other areas of the business as requested.

  • Technical Support Engineer

    at Société de l'automobile et du matériel

    September 2013 - June 2016

    Gouvernorat de Tunis

    + Monitoring and control interventions in the field: - Receive and track customer complaints. - Plan interventions for diagnosis. - Making a diagnosis briefing after each segment and validate repair. - Validate the list of spare parts for the establishment of a repair estimate. - Divide the technicians in the field and update the schedule. - Order spare parts, and inter-agency transfer the case applicable. - Making a briefing before each repair and develop the work program. - Determine the list of tools required. - Assist and supervise technicians in the intervention. - Validate the list of spare parts back to the store.


  • Mechanical Engineering Diploma

    at ESIER

    2010 - 2013 (3 years) Gouvernorat de Tunis

Knowledge and keywords


  • French Negotiation

  • English Conversation

  • Arabic Native

  • Italian Elementary