Executive, Admin & Billing
at DHL Worldwide Express Bangladesh Pvt. Ltd.
December 2015 - at Present
01. Manage administrative department, maintain a safe and secure work environment. 02. Maintain equipment procurement & Cleaner management 03. Meal, water for all employees as meeting, training, appreciation day & family day. 04. Record, monitor expenses, raise monthly invoice 05. Upload to the G.I.A & provide bill of entry copy to support operation supervisor or team leader. 06. Maintains relationship with customer & CCE, including appropriate follow up with the support issues. 07. Prepare weekly & monthly statement process, to include reviewing statement before send to CCE & customers email. 08. Adjusting billing issues, correcting the wrong bill and rebills claim send to the respective customer email. 09. DTP, MISCODE adjustments, day to day wrong bill transfer to the respective customer account.
at SOUTHEAST UNIVERSITY
2014 - 2015 (1 year) Dhaka Division
at IUBAT-International University of Business Agriculture & Technology
2009 - 2012 (3 years) Dhaka Division