Experience

  • Executive, Admin & Billing

    at DHL Worldwide Express Bangladesh Pvt. Ltd.

    December 2015 - at Present

    Dhaka Division

    01. Manage administrative department, maintain a safe and secure work environment. 02. Maintain equipment procurement & Cleaner management 03. Meal, water for all employees as meeting, training, appreciation day & family day. 04. Record, monitor expenses, raise monthly invoice 05. Upload to the G.I.A & provide bill of entry copy to support operation supervisor or team leader. 06. Maintains relationship with customer & CCE, including appropriate follow up with the support issues. 07. Prepare weekly & monthly statement process, to include reviewing statement before send to CCE & customers email. 08. Adjusting billing issues, correcting the wrong bill and rebills claim send to the respective customer email. 09. DTP, MISCODE adjustments, day to day wrong bill transfer to the respective customer account.

Education

  • MBA

    at SOUTHEAST UNIVERSITY

    2014 - 2015 (1 year) Dhaka Division

  • BBA

    at IUBAT-International University of Business Agriculture & Technology

    2009 - 2012 (3 years) Dhaka Division

Languages

  • English Conversation

  • Hindi Conversation

Hives