HR and Talent Business Partner
at Bateel International
May 2016 - April 2017
Bateel International (Dubai, UAE) – A premium date producing group with over 25 years integrated production and network of luxurious boutiques, artisanal bakeries and premium cafés in over 80 outlets in 17 countries. Key Achievements: • Talent Acquisition - effective deployment of new Talent Acquisition strategies to reduce agency spend by AED500K in agency fees in less than 6-months. • New Country Openings - Lead Talent on-boarding projects and reduced overseas recruitment process time from 90 days to 75 days for Oman, Kuwait and Qatar outlets. • HR Budgeting and Forecasting – restructured departmental budgeting requirements to achieve initial 5% reduction in payroll costs. • Succession Planning – implemented assessment and process to identify staff development plans and future leader program – promoted 10% of Café team and 15% Retail team members in first 3-months.
Talent Acquisition Manager (UAE)
July 2014 - May 2016
Apple (Retail) – owned and operated by Apple Inc., Apple Retail has over 450 stores in 17 countries. Key Achievements: • Talent Pipeline Management - Market map over 1500 retail and hospitality leaders in GCC - achieved over 50% external (local GCC candidates) for 3 stores in 1.5 year period (KPI was in 2.5 years). • Global Mobility – introduced local (UAE) on-boarding and “discovery call” assessment campaign to educate; inform and asses internal Apple staff for approval to mobilise to UAE – achieved 95% conversion rate with zero fallout transferred to UAE. • Interview Competency Framework – structured key competency interview questions via Lominger Leadership Architecture to qualify and streamline leadership process – reduced complex and mis-aligned questions for future director meetings.
Talent Acquisition Manager (Australia)
August 2012 - July 2014
State of Victoria
Asciano Ltd. - Australia's only combined rail freight and port operator, employing 10,000 people - listed on the ASX. Key Achievements: • Talent Acquisition Strategy – implemented outsourced recruitment process reducing agency spend by $1mil in first year; $600K in 2nd year. • Succession Planning – achieved 100% internal promotion for key “at risk” roles for senior operation level positions from implementation of training strategy – 2012 to 2013. • Diversity implementation – program implemented to identify; skill and increase diversity in operational leadership roles by 50% - achieved in first 6-months of program. • Page Up Implementation - Talent Management software introduced and deployed to host consistent and streamlined review of recruitment process. Reduced hiring process by 15%.
at Traveled throughout Argentina
August 2011 - July 2012
Traveled to Argentina to learn the language and spend time in Buenos Aires; Cordoba; Mendoza and other South American countries.
Recruitment Manager - Middle East
January 2010 - June 2011
AZADEA GROUP P/L - premier fashion and lifestyle retail company that owns and operates more than 50+ leading international franchise concepts across the Middle East and North Africa, Europe and Asia. Key Achievements: • Project management – achieved opening 12 outlets with 200 staff in a 3 month process. • Talent Acquisition Strategy – reduced recruitment agency costs in 2010 by AED200K by introduction of assessment centres and internal staff coaching in interview skills. • Succession Planning – increased internal promotions by 80% by identifying future talent and PDP implementation with Employee relations team. Included pipeline management mapped for future leaders. • Sniper Hire Implementation – UAE implantation and design of Applicant Tracking System.
Regional Manager - Middle East and Nth Africa
at NIZZA Recruitment
August 2008 - December 2009
NIZZA Recruitment P/L - specialist Recruitment Company for the Engineering, Construction, Maintenance and Operations industries with offices in Australia, Singapore, Manila and Dubai. Key Achievements: • Company structure – set up new business in Dubai and achieved average margin per placement of 20% (company average was 16%). • Team Leadership – managed and developed team from 2 – 8 staff within 6-months of opening business with 100% retention post probation review. • Cost Control – reduced local costs by 15% with realignment of office structure and local partner profit share benefits.