Experience

  • SME Consultant

    at Independent and CEDEC

    September 2012 - at Present

    Bruxelles-Capitale

    Helped with pragmatism and success SMEs’ owners overcome their challenges, including the development of digital marketing acquisition strategies

  • CEO Belgian branch

    at CFCAL-Banque

    September 2017 - November 2019

    Bruxelles-Capitale

    Started and managed CFCAL’s first foreign branch, launched the credit consolidation mortgage loan activity in Belgium and proposed adjustments to the Belgian market

  • Marketing Director

    at RCI Financial Services

    March 2008 - August 2012

    Bruxelles-Capitale

    Promoted to Director in 2012 having significantly increased sales and profitability through additional value to manufacturers. Successfully obtained 8 M€ to 12 M€ in annual commercial support from manufacturers to achieve targeted profitability, volume, and penetration. Managed car manufacturers and key operational partners and the development of new partnerships, alongside new product developments and launches. Key achievements  Decreased cash outflow by 1 M€ per year through improved awareness of partnership costs structure.  Achieved record-breaking figures for four consecutive years, with an increase of new contracts by 60% and loan portfolio volume up 130%, while instrumental in the steady achievement of targeted profitability.  Strongly improved financial forecasting models and processes, as well as internal and partners’ dashboards.

  • Lean Consultant

    at Vanguard Consulting

    September 2006 - February 2008

    Buckinghamshire

    Supported service centers in their journey towards becoming Lean: customer-driven, efficient, and adaptive

  • Quality Manager

    at Bpost

    September 2005 - June 2006

    Bruxelles-Capitale

  • Innovation

    at Personal Projects

    February 2003 - September 2005

    Bruxelles-Capitale

    Innovation in cards marketing method and product  Developed an innovative method in one-to-one marketing (personalized recommendations / Card Linked Offers) and a new transportation concept  Researched, wrote and filed in person US patent application number 20040225509

  • Vice President

    at Citibank,

    August 1987 - January 2003

    Bruxelles-Capitale

    4/2002 - 1/2003 Regional Data Warehouse Implementation Director (Citibank Retail Europe) 4/2001 – 3/2002 Regional Quality Manager (Citibank Retail Europe) 3/2000 – 3/2001 Regional Cards Marketing Manager (Citibank Retail Europe) 3/1995 – 2/2000 Marketing Manager (Citibank Diners Club Benelux-France) 3/1993 – 2/1995 Senior Auditor (Citibank Benelux-France-Monaco) 8/1991 – 2/1993 Treasurer (Citibank Cards Services Germany) 8/1987 – 7/1991 Treasury Officer (Citibank Belgium)

Education

  • Concevoir pour innover : introduction à la théorie théorie C-K

    at Mines ParisTech

    2017 - 2017 (1 year)

  • Innover et entreprendre dans un monde numérique

    at Institut Mines-Télécom

    2016 - 2016 (1 year)

  • Creative Problem Solving

    at Cefora

    2013 - 2013 (1 year) Bruxelles-Capitale

  • Projects Management

    at Cefora

    2013 - 2013 (1 year) Bruxelles-Capitale

  • Projects Management

    at ExpertRating

    2013 - 2013 (1 year)

  • The Power of Emotional Intelligence

    at Cefora

    2013 - 2013 (1 year) Bruxelles-Capitale

  • Executive Program in Business Reengineering

    at Résultats de recherche Résultats Web Solvay Brussels School Economics & Management

    2004 - 2005 (1 year) Bruxelles-Capitale

  • Process Communication Management

    at Kahler

    2003 - 2003 (1 year) Bruxelles-Capitale

  • Leadership Development

    at Ashridge Business School

    2001 - 2002 (1 year) Hertfordshire

  • Financial Options

    at INSEAD

    1992 - 1992 (1 year) Île-de-France

  • Economics

    at Résultats de recherche Résultats Web Solvay Brussels School Economics & Management

    1981 - 1986 (5 years) Bruxelles-Capitale

Languages

  • French Native

  • Dutch Conversation

  • English Negotiation

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