Multi-links Telecommunications Ltd October 2007 - October 2011• Worked directly with Mckinsey and Co. to develop key turn around initiatives to improve fortune of the company. These initiatives included; Enterprise Resource Planning (ERP), Go-2-Market, Risk Mitigation, Revenue assurance, Integrity and collections (RAIC), Organizational development and Big 5, Customer Registration
Constantly monitor and report on progress of the project to all stakeholders.
Project managed the implementation of IP Contact Centre (IPCC) and Voice Intervention for the Call Centre.
Initiated and managed the introduction of Customer Self-care services for Multi-links subscribers.
Managed new city roll out for Owerri, Onitsha, Awka, Enugu, Jos, Bauchi and Port Harcourt.
Managed New Product launches (EVDO Broadband (subscription Based and DCMP)).
Coordinated the Dealers, Corporate, Small and Medium Enterprise (SME) complaints and resolutions.
Master of Science in Information Systems
Georgia State University
2016 - at Present (1 year) Georgia
Obafemi Awolowo University
1995 - 2002
(7 years) Osun State