Branch Operations and Service Manager
at Standard Chartered Bank
January 2008 - December 2018
Federal Capital Territory
• Responsible for maintenance all branch IT equipment. • System Administrator • Network support and administration • Responsible for the setting of branch support operations objectives, performing their respective appraisals as well as their training / development. • IT support and service management. • Liaising with vendors on bank’s SLA with vendors. • Responsible for achieving the satisfactory grades in branch audits. • Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations. • Responsible for overall maintenance of the Branch assets • Responsible for ensuring the reconciliation and control of the various branch suspense accounts and ensuring outstanding are well managed.
at LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY.
1999 - 2004 (5 years) Oyo State