Experience

  • Front Office Manager

    at Warwick Doha Hotel

    November 2015 - at Present

    Baladīyat ad Dawḩah

    Front office manager with hotels management and hospitality background and a passion for operations pursuing a career in Hotels, Skilled at building strong team environments and developing open communications

  • Front Office Manager

    at Hyatt Regency

    December 2012 - November 2014

    South Sinai Governorate

    Front office manager with hotels management and hospitality background and a passion for operations pursuing a career in Hotels, Skilled at building strong team environments and developing open communications

  • Asst. Front Office Manager

    at Hilton Taba

    June 2010 - December 2012

    South Sinai Governorate

    Under the direction of General Manager. Lead and direct the Front Office team (Reception- Reservation- Concierge- Guest relation- Telephone operator and Housekeeping) to achieve revenue targets through hotel occupancy and average room rate and to deliver outstanding customer service. Ensure Brand Performance projects initiated in the hotel are monitored and completed on a timely basis. Analyze results of guest feedback. Making recommendation for management to drive business and to be online with brand standard, quality assurance and social media websites.

Languages

  • English Native

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Hives