Deeply accomplished and results-driven Projects, Maintenance, After sales, Service & After-Market executive with a record of success driving high-value revenue and profit gains, large-scale cost savings, and improved organizational productivity and performance.

Experience

  • Service / Aftersales - Manager

    at OVAC Technical

    January 2016 - at Present

    Dubayy

    Managing all departments ins & outs

  • Assistant Service Manager

    at Carrier

    January 2008 - December 2015

    Dubayy

Education

  • Certified Trainer

    at CPT

    2018 - at Present (2 years)

  • Engineering Management

    at University of Wollonggong in Dubai

    2018 - at Present (2 years) Dubayy

  • NDT

    at Non Destructive Test

    2017 - at Present (3 years)

  • NDT - Non Destructive Testing

    at RIT

    2017 - at Present (3 years)

  • Certified Trainer (Technical)

    at LMG

    2017 - at Present (3 years)

  • ACE at work

    at UTC Carrier

    2012 - at Present (8 years) Dubayy

  • Bachelor

    at Mechanical Engineering

    2005 - at Present (15 years)

  • Mechncial Engineering

    at Mutah University

    1999 - 2005 (6 years) Al Karak

Services offered

  • Technical, Maintenance, Aftersales & Services

    1. Develop existing accounts/clients from equipment installed base (if any) to increase profit
    2. maintain professional, healthy & ethical relationship with all customer (in & out the company)
    3. Create and initiate new client’s business relationships
    4. handling sales activities from initiating the inquiries till collecting the dues from clients
    5. handling operation activities from receiving the job from sales dept. till obtaining the clients approval on the final job docs.
    6. Add new Services like water treatment, Duct cleaning, Enhance Air Quality, Energy inspection, energy audit, retrofit of existing / old systems to increase business segment
    7. Represent Service team (sales + Opt.) and be responsible on them in front of higher management and other depts. In terms of reports, forecasting, achievement, invoicing, collection, HR
    8. Recruit new qualified Sales & Operations force team as per management approvals (budget) and train them with monitor and measure the outcomes for each member in Service Dept.

Languages

  • English Negotiation

  • Arabic Native

Hives