Experienced Head of IT, with a demonstrated history of working in multiple industries. Skilled in Project Management, IT Operations & Infrastructure Management, IT Service Delivery & Vendor Management.

Experience

  • Country Head of IT

    at Adecco Group

    May 2006 - at Present

    Auckland

    • Leadership of Adecco New Zealand's IT operation and projects • IT Security, Governance & Compliance for the Country • IT Business Partner, consulting on technologies and advising the Adecco NZ Leadership Team on how they can be best used for Adecco • Ensure the performance of all IT services for the Country including the relationship management, the management of IT budget and resources as well as IT operations and delivery. • Project management • Owns (Develop and maintain) the IT Strategy at country level consistently with the regional business strategy • Vendor Management, scoping of outsourced services and ongoing management of Outsources services • Design, build and rollout of IT Solutions • Regional IT Leadership Team Member

  • Systems Engineer

    at Turners and Growers Limited

    August 2004 - January 2006

    Auckland

    • Ownership of Thin client, Terminal Server and Citrix environments. • Consultation and support of Turners and Growers I.T. infrastructure, ensuring maximum availability and giving advice for system improvements. • Project Management and implementation • To act as a point of escalation and to give technical advice to I.S. helpdesk and I.S. Field Engineers. • The audit and review of I.S. systems & I.S. engineering process • Management of System, Network and internet security.

  • Ecommerce Systems Specialist

    at ASB Bank Limited

    January 2004 - August 2004

    Auckland

    • Management and support of Ecommerce Environment, Online Banking and internet facing servers for ASB Bank Limited and its Business Partners. • Maintain Systems and Support and process to ensure system downtime is kept to a minimum and appropriate documentation is in place. • Provide technical advice and support for issues and projects related to the Ecommerce Environment • Ensuring the highest level of Security is maintained through the hardening of servers, Firewalls and accessibility • Working with development team to ensure updates are implemented in QA environment and tested and deployed correctly to production systems. • Deploying Web Application and content updates to Web sites and online banking servers

  • Systems Consultant

    at Fletcher Building Limited

    January 2003 - January 2004

    Auckland

    • Ensuring business interruptions are minimized through support and management of the IT Systems • Support and Administration of company national IT infrastructure. • To respond to and provide support for company requirements as recognized in the SLA • To ensure adequate security and disaster recovery is in place to minimize system downtime/issues. • Project management and implementation for system and network upgrades. • Change control management for IT Environment.

  • LAN Administrator

    at Spark Digital

    July 2000 - January 2003

    Auckland

    • Providing network and systems administration for all client sites (local & international) • Providing support for 3rd level issues escalated from IT Service Centre Responsible • Ensuring that proper IT change control processes are followed • Backup Administration & Support. • Ace server administration for RAS security services.

  • Helpdesk Support Consultant

    at Teletech NZ Limited

    February 1999 - July 2000

    Auckland

    • Customers technical support and Resolution of all internet and email issues • Configuring PC's and Mac's to be internet capable • Registration and maintenance of customers account on database • Liaising with other departments of Telecom in order to solve customer queries • Internet Software and configuration of internet related apps for browsing and security

Education

  • Prince II Project Management

    at Prince II

    2015 - at Present (5 years)

  • Microsoft Certified Systems Engineer

    at Microsoft

    2000 - at Present (20 years) Auckland

  • Microsoft Certified Professional

    at Microsoft

    2000 - at Present (20 years) Auckland

  • Networking - Systems Engineer

    at AMES I.T. Academy

    1999 - 1999 (1 year) Auckland

  • Business Information Systems

    at Auckland University of Technology

    1997 - 1998 (1 year) Auckland

Languages

  • English Native

  • Tagalog Conversation

Hives