Experience

  • Azure Support Engineer

    at Tek Experts

    June 2019 - at Present

    Lagos State

    Assist in incident management, including problems resolution and tracking problems. Troubleshooting and performance maintenance of Azure platform services. Services like Event hub, Service bus, Event grid, Search service, Notification hub, etc. Provide proactive communication to customers for a wide scale service affecting problems. Utilize DevOps methodology and work with application developers to guide the development and implementation of cloud applications, system and process. Provide initial assessment and workaround of production issues. Ensure customer service satisfaction and enable continuous improvements. Perform deep troubleshooting analysis in determining a problems root cause.

Education

  • Microsoft Azure Fundamentals

    at Microsoft

    2019 - 2019 (1 year) Lagos State

  • Bsc

    at Achievers University, Owo

    2009 - 2014 (5 years) Ondo State

Languages

  • English Native

Hives