CEO - President of the Board
at City Parking Group
January 2019 - at Present
Achievements: Change of the business focus inside company, modern methodologies implementation: agile, lean management. Building business strategy for next 3 years. Upgrade of mobile app and IT solutions inside company especially digital transformation. Changing way of cooperation of mgmt. team into full group cooperation. FTE reduction with EBITDA parallel increase. Responsibility: business development B2G – on street (30 Cities in PL) and B2B off street (FMCG, hospitals, shopping malls, hotels, developer investments) . Manage whole company including all depts. 300 FTE. Lead and supervise management board members. Deliver set EBITDA and turnover 50MPLN annualy). Run company according to agreed budget. Set KPI for operations within 7 regions across Poland.
at Inelo sp. z o.o.
May 2018 - December 2018
Achievements: winning biggest public tender in company history for all enforcement bodies in France (800 Inspectors), building international distribution network (16 Countries, 32 Institutions), optimization of the software house, minimizing technical debt, new operations structure aligned with business, smooth fusion with overtaken companies. Implementation of KPIs and monitoring systems. Responsibility business development including public tenders B2G, B2B . Building strategy for technology development, coordinate sales activities across Europe. Responsible for cash flow and EBITDA target, complete P&L. Manage: Software House, Customer Service, Authorization. Total group FTE responsibility 465.
Managing Director Member of the Board
at Kapsch Telematic Services
February 2011 - March 2018
Achievements: Viatoll operations with extremely high efficiency (32KPIs), Top-Fit resources optimization(extension of operations from 700km to 3600km without extending HR resources), KRS insourcing external companies and increasing cost efficiency, lowering cost by 30%. MBO implementation and process based management. Establishing good cooperation with B2G ang B2B entities, BCM, DR Plan, ISO 9001:2000, ISO 27000:2013 certification Responsibility of managing two company entities in Poland (total 650FTE, 10 direct reports, full P&L responsibility, 24/7/365 operations. Building strategy for business development, coordinate sales activities across Poland. Assure proper money flow from road users to state treasury. Provide high quality services for the users. Implementation of country wide system the Viatoll project (excellent time 8 months = mission impossible ), effective cooperation with B2B and B2G sector , P&L responsibility 1BLN PLN
Country Operations Manager
March 2007 - January 2011
Achievements: Customer Support Center movement (Warsaw to Lodz 450 FTE) Implementation optimization programs (Telco outsourcing TelefonicaO2, centralization of services to HQ Prague, Db standardization and centralization. KPI and SLA implementation. Responsibility : Deliver IT to the DP DHL group companies, across PL. Manage IT organization departments : Operations, Telecommunications, Security, indirect 3`rd party Service Desk. preparation and accomplishment of P&L area, prepare IT Department development strategy, manage and supervise Global project for DP DHL, management of proper SLA level, Prepare build & run solutions for business.
Ph.d. Economy & Management
at University Of Lodz
2006 - 2008 (2 years) Województwo Łódzkie
2003 - 2006 (3 years) Województwo Łódzkie
1999 - 2003 (4 years) Województwo Łódzkie