• Office Manager / Projects, Contracts Coordinator

    at SGS South Africa (Pty) Ltd

    July 2014 - November 2016

    Province of KwaZulu-Natal

    •Effectively trained and managed admin staff to meet and exceed company objectives. •Competently utilized accounting applications to monitor Profit and Loss and addressed queries with finance. •Streamlined the purchase of office supplies by using approved cost-effective suppliers. •Organized and booked most feasible travel via online facilities and through travel agents. •Processed vendor purchase requisitions / orders by ensuring all relevant procedures were adhered to, once purchased reconciled thereafter. •Ensured accurate capturing of invoices and actively assisted with debt collection. •Developed draft proposals and submitted to manager for technical input and approval. •Provided support in tender document compilation. •Efficiently prepared correspondence and ensured compliance with global QA system. •Resolved client administrative queries in a professional and effective manner to ensure consistency of service delivery.

  • Projects, Contracts Administrator

    at SGS South Africa (Pty) Ltd

    May 2012 - June 2014

    Province of KwaZulu-Natal

    My responsibilities were the same as above, however from July 2014 my role changed to include Office Management functions such as staff, budget and equipment management.

  • Division Coordinator

    at SGS Emoyeni Qualitest (Pty) Ltd.

    September 2009 - April 2012

    Province of KwaZulu-Natal

    •Responsible for maintaining manager’s electronic diary - scheduled appointments. •Compiled draft presentations, typed minutes, memos, letters and emails. •Handled general customer and staff enquiries on behalf of manager. •Liaised with clients, suppliers, service providers and guests. •Arranged venues for training sessions and meetings. •Arranged international and local flights, accommodation and car hire (liaised with travel agents and done via online systems). •Processed invoices, purchase orders, expense claims on various systems and ensured creation and approval occurred accurately and timeously. •Assisted new personnel in obtaining necessary office equipment, stationery, computer logins, etc. •Created and maintained an effective filing system. •Responsible for office area maintenance. •Administration of company tools such as company phones - SIM cards and cellphones.

  • Operations Supervisor (Tank Calibrations)

    at SGS Emoyeni Qualitest (Pty) Ltd

    December 2007 - August 2009

    Province of KwaZulu-Natal

    •Interpreted client needs for Tank Calibration work and executed the request from the enquiry stage through to execution and billing for the work, as well as managed the calibration team.

  • Admin Coordinator

    at SGS Emoyeni Qualitest (Pty) Ltd

    January 2002 - November 2007

    Province of KwaZulu-Natal

    Coordinated the workflow for two divisions namely the Measurement and Instrumentation (M&I) and the Industrial Divisions (which unfortunately ceased operations in 2005). •Effectively handled incoming calls for managers as well as independently responded to correspondence. •Provided an effective administrative service to both Divisions. •Provided general secretarial services to the Head of Departments (HOD). •Diarised meetings and appointments for the HODs. •Arranged travel and car hire bookings for the divisions. •Managed telephonic enquiries in relation to Industrial and M&I administrative work. •Finance budgeting, ordering and invoicing on IT systems. •Assisted with human resource concerns for both divisions

  • Secretary

    at SGS South Africa (Pty) Ltd

    March 1999 - December 2001

    Province of KwaZulu-Natal

    •Maintained all job related procedures and documentation (such as creating templates/formatting documents, copying, scanning and archiving information). •Responded to correspondence received (email, post and fax), as well as arranged courier for parcels and equipment. •Liaised with key stakeholders on job related work. •Followed up on payments of client invoices according to age analysis. •Maintained records as per Quality System Requirements.

  • Personal Assistant

    at PT Surveyor Indonesia (South Africa)

    April 1998 - February 1999

    Province of KwaZulu-Natal

    •Functioned efficiently as a front-line person by competently operating a switchboard and performing general reception duties. •Secretarial functions - filing and general administrative duties. •Total responsibility of petty cash and second signatory on cheque account. •Bookkeeping (on Pastel) – processed debtors / creditors journals, general ledger, cashbooks, trial balance and bank reconciliations. •Reported to Head Office (in Indonesia) with above Reports. •Provided operational support by assisting with developing of contacts, handling client queries and working on various market research projects


  • National Diploma Technical Financial Accounting

    at Varsity College

    2015 - 2017 (2 years) Province of KwaZulu-Natal

  • Honours Bachelor of Arts in Psychology

    at University of South Afrcia

    2003 - 2006 (3 years) Province of KwaZulu-Natal

  • Diploma Human Resources Management and Training

    at Varsity College

    2004 - 2004 (1 year) Province of KwaZulu-Natal


  • English Native