Experience

  • Insights Mobile Operations

    at Kantar

    February 2019 - at Present

    Gauteng

    Online data collection, monitoring quota ratios and final delivery Project management & reporting Scripting, script testing and project launching Quality assurance Team Timeline, supplier and budget administrator

  • Quality Assurance Supervisor

    at Helion Market Research

    February 2017 - January 2019

    Gauteng

    Senior proof-reader, editor- qualitative & quantitative reports Customer Experience report scoring, evaluation & validation Quality department recruitment, administration & budget manager Editor briefing, coaching, training and development query reviews and calibration processes

  • Quality Assuror

    at Ipsos South Africa

    January 2016 - February 2017

    Gauteng

    Call center performance assessor and coach Call center recruitment, training and project support Quality assurance project & process administrator

Education

  • Bachelor Of Business Administration

    at Pearson Institute

    2010 - 2013 (3 years) Gauteng

Languages

  • English Negotiation

Hives