• Product and Project delivery

    at Jini Guru

    October 2019 - at Present


    Driving product management and project delivery for Ukeshe Payments solution as well business analysis for ad-hoc solutions for Jini Guru. Jini Guru creates disruptive products/ services using lean start-up principles built on cost effective, highly scalable microservices architecture. I also do work on Ukeshe, an award-winning micropayment platform targeted at mass market and the unbanked which allows users to receive, make payments, peer to peer lending and pay for VAS like World Remit without a bank account. It promotes financial inclusion and low-cost accessibility for individuals to become merchants (accepting and making payments). It won the South African Reserve Bank Global Fintech Accelerator, powered by KPMG Match. https://www.iol.co.za/business-report/technology/sarb-announces-winners-of-2019-global-fintech-hackcelerator-for-southern-africa-36223700

  • Founder

    at Maelstrom Innovation Business consultancy (own business)

    December 2016 - at Present


    My own company providing strategy, innovation, business analysis and implementation for start-up companies focusing on digital and emerging technologies. Below is a list of my projects and clients: African Augmented Reality (Augmented reality start-up) - helping the company build a strategy and go to the market implementation plan to leverage augmented reality, computer vision and A.I stack on the Blippar platform. Ensight (Website & app Development Company with their own proprietary CMS Company) Qudi accounting  Audit, Business compliance and registration, BBEEE advisory  Business proposals, financial modelling, revenue leakage and

  • Digital Delivery Manager: Southern, Eastern and Anglophone West Africa

    at Western Union Private Limited

    October 2018 - February 2019


    Driving and project managing the African digital expansion strategy of Western Union for the consumer to consumer international remittances for Kenya, Uganda, South Africa, Botswana, Zimbabwe, Zambia, and Angola. New business development, sales and client value proposition development  Travel to African countries to demo and sell the Western Union app and web on the Amazon Web Service cloud platform to various stakeholders-essentially doing new business development Digital operations, development and UAT New product approval process Agile Project /product management and delivery (Web, Web API and Hybrid apps on Android and iOS)

  • Head of Business enablement, Innovation and Strategy

    at Igagu Communications Private Limited

    September 2017 - September 2018


    Assisting in all operational aspects including Software Development Management, Product Design, Innovation & Roadmap as well as amongst others, Business Analysis, Sales & New Business. Innovation and Delivery manager (Hybrid business analyst/project manager role) New business development, client and account management Tender Business management Commercial and P&L management Innovation and product development, product management Strategy and innovation Milestone:  Successful RFP responses: Mpumalanga Department of Culture Sport and Recreation BID CSR/094/17 MP Provision of Internet Connectivity (installation and Maintenance) of Internet Connectivity for Mpumalanga Libraries for a period of Three Years. Deal size R45 million.  Assisted and project managed the successful rollout of Broadband and VSAT connectivity to over 180 sites in Mpumalanga

  • Corporate Sales: Product manager and product development manager

    at Automobile Association of South Africa

    January 2016 - November 2016


    Product manager for our corporate -AA Fleetcare. Creating and managing products and services in the following sectors/ verticals: O.E.M, Insurance, Financial Services and SMME. My duties included Cross functional management and delivery Strategic product management New product development and innovation Milestones:  Developed a customer satisfaction indexing service for commercial OEM clients with potential revenue of R1 million per annum.  Generic mobile-app agile project- creating a product vision, roadmap and getting board approval for a new corporate app strategy. This entailed moving from a native app to a hybrid generic app on the Xamarin platform which would allow corporate clients to choose feature sets applicable to many diverse markets. Was the product owner, agile business analyst and project manager. D  Corporate market research project informing 3-year business plans and strategies

  • Agile Product owner and Insights engine developer

    at Nedbank

    January 2015 - December 2015


    High-level strategic project driven by McKinsey Digital to redefine digital banking by building a new channel called Single Client Portal-a single platform that combines transactional banking, personal financial management and creating a new user interface similar to the Facebook timeline. We drove Big Data and basic A.I use cases:  Real-time and predictive analytics for product/ services sales. Recommendation engines. This was being done using user-centred design and agile product development within a cross-functional team.  Leveraging big data and analytics to drive consumer engagement and content creation.  Defining business rules for data extraction and content delivery using Ab Initio business rules engines combined with Nedbank Business Information Systems and Data Warehouse systems.  Product owner for the timeline function which is like the Facebook timeline- a platform for banking and customer messages and alerts.

  • Product Manager for Innovation (Digital product development & product management role)

    at Nedbank

    March 2013 - December 2015


    Contributing to revenue and client acquisition targets through innovation and creating value-added services. My role entailed being a product manager/development for Digital channels as well as an Innovation Manager for Retail. Product innovation (developing and driving new products/value-added services on our digital channels) Process innovation milestones (developing new ways of delivery or systems to achieve strategic goals) Position innovation milestones (new ways that a product or service is perceived or contextualised to achieve competitive advantage) Paradigm innovation (changing the way innovation is perceived in Nedbank and creating an innovation culture):

  • Business analyst/Pricing analyst

    at Nedbank

    April 2011 - February 2013


    Pricing specialist – was a pricing liaison to internal stakeholders. Lead business analyst for the Retail pricing engine and the Annual Pricing Review projects. Produced business requirements documentation. Milestones:  Annual Pricing Project 2012- Successful implementation of pricing changes on over 40 products and 200 fee line items resulting in revenue uplift of over R160 million. Successful project audit from external auditors.  Revenue leakage project-Raising awareness of revenue leakage through not claiming for VAT (implemented in 2012 worth R10 million). Successful implementation of three initiatives addressing service fee leakage worth R3 million.  Retail Pricing Engine Phase 2 Release 1. Elicited requirements from Nedbank Wealth, Retail, Business Banking and Corporate Business units. Did Business and Systems requirements. Assisted in the deployment of Zafin pricing engine including formulating testing of pricing rules, pricing governance framework.

  • Graduate Programme Trainee/Junior Business analyst for sales

    at Nedbank

    February 2010 - March 2011


    Nedbank, (Retail Transactional products business unit, Project team)  Graduate programme rotation programme-sales, I.T, fiancé, strategy, marketing and segment management  Business analysis duties-User acceptance testing for Internet channel development. Project reporting and tracking.  Lead business analyst for an unsecured lending product (A.T.M pay-day loan): I did engagement with Fi-Serv consultants to drive the revenue enhancement proposition, assessing and assisting and defining the credit risk model with the retail credit lab, drafting business requirements and system design.  Did the monthly, quarterly and sales reporting for all retail’s products for the Retail Sales Team.  Savvy Gold product launch and training for branches including drafting marketing material  Business analytics manager- managing and streamlining requests between retail team and business data team


  • Master of Business Administration

    at Wits Business School

    2015 - at Present (5 years) Gauteng

  • Bachelor of Commerce, Marketing and Management

    at Wits University

    2003 - 2008 (5 years) Gauteng

  • Cambridge Advanced Level

    at Peterhouse

    2000 - 2002 (2 years) Harare Province