August 2018 - at Present
• To ensure that Amazon transactions satisfy legal and safety requirements in compliant with guidelines set by regulatory bodies. • Coordinate with aspects of identifying the risk involved in handling a hazardous product while storage and transport and classifying products with appropriate hazmat attributes. • Responsible to provide hazmat flagging for products that involve compliant classification, labeling, and packaging of hazardous products, which enables fulfillment/warehouse associates and customer awareness of the risk involved and measures to handle and transship the products without any incidents or undeclared. • Identify and remove from the website products that violate our Restricted Products policies and proactively satisfy Amazon’s regulatory obligations for these products
October 2016 - August 2018
To produce quality item data as per daily targets To remove errors in item data and get it QC passed To follow product extraction standards during production as set by the team lead To suggest improvements in product data development To help and maintain a positive working relationship with team members.
Customer Support Specialist
at Sky Software
January 2016 - June 2016
Deliver service and support to end-users via phone, remote connection, or on-site visit Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services Diagnose and resolve technical hardware and software issues involving application errors and database connectivity Research required information using available resources Follow standard processes and procedures. Identify and escalate priority issues per client specifications Redirect problems to the appropriate resource.
Network & Information Systems
at The World Islamic & Science Education
2011 - 2015 (4 years) Muḩāfaz̧at `Ammān