Digital Outsource Service October 2015 - at Present▪Responsible for contact and relationship with Latin-american and portuguese customers
▪Responsible for managing calls and chats with customers
▪Advertising of Brand Promos and sales
▪Customer assistance with technical issues related to Softwares
▪Customer assistance concerning payments and financial issues
International Business Analyst
Fiorde March 2014 - August 2014▪Handling of Import and export documentation
▪Handling of International customer needs
▪Custom clearance related activities
International Sales Assistant
UÇGE.SA January 2013 - October 2013▪Responsible for prospecting internaional customers and managering the relationship between the company and customers mainly located in The Middle East and Africa.
▪Responsible for carrying out the international marketing plan for the specified marketings and adverstising of shopfitting products sector.
▪Responsible for the sales follow-up and relationship with current customers
Trainee - International marketing
Sosearching August 2012 - January 2013▪Responsible for the translation of documents( English-Portuguese) and relationship with Latin-America customers.
▪Responsible for the development of the material content for websites in Portuguese languange in the machinery sector.
International Relations Assistant
AIESEC August 2009 - November 2011▪Responsible for the communication and relationship with foreigner offices
▪Responsible for the recruitment of members and monitoring their activities abroad.
▪Responsible for the assistance concerning visa issuing and documentation