at Caterpillar SA
November 2016 - June 2019
Provincia de Panamá
Provided critical administrative analysis of direct material purchases for major building construction products, engine and machine facilities located within the United States. Monitored and tracked direct material and expense transactions. ● Corrected and maintained reports of wrong data items; provided diagnostic support to corporate accountants identifying material variances. ● Sense of responsibility, initiative and high-quality work standards. ● Analyzed performance and preparation of variance analysis versus targets. ● Improved information sources, processes and reporting. ● Worked closely with planning teams.
Customer Srvice Representative
at Start Contact, S. DE R. L. EGS
August 2016 - December 2016
Provincia de Panamá
Addressed customer calls as they entered my phone line to answer their queries or resolve problems they may have. ● Displayed an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. ● Fostered a professional relationship and partnership-building through attentive listening, creative problem solving and exercising tact and diplomacy to achieve win-win outcomes.
at Child Development Center U,S
September 2011 - December 2015
Typed correspondences, drafts, memos, and emails, and prepared critical daily reports for management. ● Opened, sorted, and distributed incoming messages and correspondence ● Purchased and maintained office supply inventories, and adhered to budget limitations. ● Greeted visitors and determined to whom and when they could speak with specific individuals. ● Used office automation equipment and word processing programs, prepared a variety of correspondence, memorandums, briefings and daily activity logs and other reports required for day-to-day operation. ● Trained outsourced contractors on all position responsibilities. Managed payroll for Business Division and maintained employee leave records, and time and attendance records
at Elkhorn Catering and Conference Center
July 2004 - September 2011
Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers. ● Trained cashiers during a period of company expansion to ensure attention to detail and adherence to company policy. ● Maintained records, files, and statistical data and oversaw suspense system. Managed account receivable and kept records of all payments due. Ensured all payments were made on time. ● Managed payroll for Business Division as maintaining leave records, and time and attendance records. Kept all documents to close out the fiscal year for the company. following all the strict processes required.Performed Financial statement preparation and Expense analysis. Trial Balance analysis and Auditing Report and Budgeting support. Trusted facility safe custodian, ensured 100% security of funds, changed safe combination annually or as necessary, recorded all safe openings and closures.
at Pikes Peak Community College
2012 - 2015 (3 years) Colorado