Experience

  • Community Manager

    at Regus Management Malaysia Sdn Bhd

    November 2014 - August 2019

    Kuala Lumpur

    ➢ Ensure customer satisfaction within your business centre, by providing a great customer experience. ➢ Provide timely solutions to customer queries, resolve any arising issues to guarantee customer satisfaction ➢ Monitor day to day operations of the centre, by overseeing and managing the centre team ➢ Ensure the center is always up to our company’s standards ➢ Contribute to the revenue of the center by identifying new sales opportunities to help customers run their business. Actively promote our services, providing added –value solutions to customers. Handle successfully renewals and expansions ➢ Generate new sales by showcasing the centre to potential customers ➢ Build and maintain valuable relationship with customers. Retain existing customers in own community ➢ Run pre-billing checks and handle debt collections

Education

  • Degree

    at UTM

    2003 - 2007 (4 years) Johor

Hives