Technically Skilled Senior IT Executive with 18+ Years of Experience - Including 11+ years of Senior-level leadership in leveraging IT Infrastructure Management, IT Operations and proven track record in delivering complex, large-scale IT Infrastructure projects

Experience

  • Senior Manager -IT Infrastructure & Projects

    at MASDAR (Abu Dhabi Future Energy Company)

    July 2019 - at Present

    Abū Z̧aby

    Direct the design and implementation of an appropriate IT infrastructure in order to support the company's strategic and operational IT needs  Identifying and recommending modern technology solutions that can be implemented to support business direction  Proposed a new ICT service model to improve the quality of service and achieve a minimum 15% cost reduction on total yearly ICT budgets  Implementation and execution of new/upgraded IT Infrastructure systems via well-defined plans including procedures, deadlines, and accountability  Drives problems to resolution, handle multiple complex issues simultaneously while effectively communicate and engage high-level technical peers  Defining and implementing information security strategies, policies and procedures to ensure the MASDAR's systems and infrastructure are protected  Managing vendors and third-party relationships, including service levels and AMC's  Developed the backup and DR plans for the ICT infrastructure

  • Senior Manager -IT Infrastructure & Projects

    at Emirates Global Aluminium

    July 2017 - May 2019

    Abū Z̧aby

    Designing, planning and implementing IT infrastructure including Data Center, Resilient Production / Manufacturing Fiber Network, IT Security, Server and Storage  Lead the Commissioning team and responsible for the delivery of an allocated set of IT Infrastructure projects through the application of project planning, monitoring and controlling processes  Reviewing and validating the Network design. Develop the system details for the IT Project Execution Plan that assures the required vendors, materials and resources  Communicate with project stakeholders and keep them informed through status reports, review meetings and steering committee meetings  Implementation and execution of new/upgraded IT Infrastructure systems via well-defined plans including procedures, deadlines, and accountability  Manage vendors and third-party relationships, including SLA's, AMC's and compliance requirements  Developed the backup and DR plans for physical server infrastructure.

  • Senior Manager IT Infrastructure & Operations

    at Apparel Group International

    March 2006 - April 2017

    Dubayy

    Designing, planning and implementing IT infrastructure. Monitoring the entire IT Infrastructure including Data Center, End Points, Security, Server and Storage.  Provide Support for Highly Complex Infrastructure Upgrades, new Deployments and Migration activities. Overall operations of IT function and enhancements  Ensuring delivery of IT Infrastructure solutions designed as per scope & Project Timelines, Through Right Set of Internal/External Partners  Perform Root Cause Analysis and Diagnosis of Highly Complex Network Issues  Strong understanding of ITIL processes and their deployment across the organization  Formulating new ideas to improve IT services by executing different projects as per the requirements  Implemented OPEX model for cloud UTM and switches for retail stores to cut down the Leased Line cost

Education

  • Bachelor Degree in Electronics

    at University of Kerala

    1997 - 2000 (3 years) Kollam - Kerala

Services offered

  • IT Infrastructure & Operations

    IT Infrastructure Architecture
    IT Project Management
    Complex Technology Upgrades
    IT Service Delivery ,IT Transformation
    Data Center Design and Operations
    Data Center Consolidation
    Network Security, Cyber Security
    Virtualization, Cloud Computing
    DR, Business Continuity Planning
    Excellent Organizational Skills
    IT Operations & Service Desk
    SLA Management, IT Budgeting
    Strong Understanding of ITIL
    Processes and People Management
    Stakeholder Management
    Strong Leadership Skills
    IT Procurement ,Vendor Management
    IT Audit & IT Asset Management

Languages

  • English Conversation

  • Hindi Conversation

  • Malayalam Native

Hives