Experience

  • team coordinator

    at IBM

    April 2018 - at Present

    Budapest főváros

    F&A O2C Team Coordinator – IBM ISSC Budapest (Hungary) 12/2018-present  Takes the lead to support the team in problem solving, supporting the team leader for team coordination. Coordinates work of the team in his sub-process area.  Coordinates the team to meet Service Level Agreement (SLA) and report the SLA results to senior management and external client.  Preparation of audit reports and quality checks.  Record discovered errors for measurement and quality improvement purposes.  Professionalism within the group and communication to the business.  Ensuring allocated tasks are completed and giving feedback to management and client.  Leadership skills – role model for effective team work and communication.

Education

  • Grado Economía

    at Universidad de la Coruña

    2010 - 2017 (7 years)

Hives