Senior Project Manager
A talented and ambitious project manager who has a significant experience in managing multiple projects (including stb). Driven by challenges, I have been able to make the introduction of new successful products and services in the market.

Experience

  • Senior Project Manager/Technical Solution manager -Orange Labs –

    at SOFRECOM TUNISIE

    February 2019 - at Present

    Gouvernorat de Tunis

    Senior Project Manager (Feb 2019 until Today ) Orange Labs –SOFRECOM TUNISIA - Manage multiple projects to expose TMF apis in the orange API Gateway platform based on APIGEE - Build and Organize the API factory team & activity in Tunisia (design, architecture, audit) - Establish the cursus of training and the plan to make the team skilled in TMF api domain and grow their competence. - Participate in the establishment of the roadmap of API exposure in orange MEA affiliates and ensure the realtionship with api consumers (MyOrange application, Nomad, TV,) and api providers (intersec, GFI, canal+, ZTE etc...) - Follow KPIs for tasks achievement and team efficiency.

  • Senior Project Manager

    at SOFRECOM TUNISIE

    February 2019 - at Present

    Gouvernorat de Tunis

    - Manage multiple B2C projects of an erecharge (Zebra) & a VAS platform (new deployments & platform upgrades) within MEA & East Europe Orange affiliates: - Lead and coordinate with cross-functional teams: marketing, design, architecture, development, deployment & operation teams. - Validate the scope of work including functional/technical features, SLA for support and budget. - Ensure the compliance with quality standards and the used methodology. - Follow up the relationship with business partners. - Provide consultancy and remote or on-site project expertise in each deployment phase related to etopup and VAS solution domain (including UAT management and training in orange affiliates) - Coordinate and prepare plans for 3rd party integration and migrations (Lead migration operations) - Guarantee the smooth running of production operations (migrations and new service deployment) - Report and maintain tracker spreadsheets & weekly/monthly dashboards over project progress

  • R&D Project Manager within STB Divison

    at SAGEMCOM SOFTWARE & TECHNOLOGIES

    June 2010 - at Present

    Gouvernorat de Tunis

    - Manage set top box projects for Europe & South America customers: Freesat, Freeview, Canal+, NCPlus,NTVPlus, Chorus, Boxer, UNE - Responsible of all the product lifecycle: RFQ, specifications, roadmap development & Planning, coordination with all teams: marketing, technical (electronic, mechanical, security,software and certification), logistics, production, operation, hotline, and follow up the product development, acceptance, industrialization and maintenance. - Technical interface and SPOC with the customer and management of third party suppliers (software suppliers: soft@home opera, pixsan, hardware: STMicroelectronics... and certification company: viaccess, nagra, dtg, bbc, Emitech,CE, etc ...) -Communicate project status to Management on a weekly and as-needed basis. - Assess changes in business strategy and determine impact to STB software release schedule - Process improvement - Software development team leader for UNE Project (IPTV project)

  • QA Team Leader within the development Trading Division

    at SUNGARD

    March 2009 - at Present

    Gouvernorat de Tunis

    - Project management (planning + project monitoring) and resource management (recruitment, evaluation, conflict management, team motivation & challenging, technical team leader) - Technical coordination with stock exchanges Euronext, SWXess, BVB, WSE … - Validation of the project Specification, preparing user acceptance plan - Installation and configuration of test platforms through Unix Machine (shell scripts, crontab, ...)

  • Technical coordinator and Development Engineer within a team 6

    at SAGEMCOM SOFTWARE & TECHNOLOGIES

    September 2005 - at Present

    Gouvernorat de Tunis

    - Software development using C language: set top box OS21,nucleus STB features: scanning ,recording, list of channels,download SSU simple/enhanced profile, MHEG,SI/PSI,access module: Viaccess, Nagra, NDS,..), software delivery responsible & team coordination - Onsite debugging: Telenor (Norway), CHORUS(Ireland), Freesat(UK) and coordination with QA team in updating test Plan

  • Technical Service Manager

    at SOFRECOM TUNISIE

    May 2015 - March 2016

    Gouvernorat de Tunis

    - Improve the QOS of the e recharge service platform (Zebra): improve supplier deliveries, tracking of defects and bugs, support quality for the operator Orange subsidiaries, security management, contract support items and monitor/update the KPIs. - Capitalize on production incidents and suggest actions for continuous enhancement plan: curative and preventive actions (owner of the process incident and problem management) - Lead the Software Qualification activity for Zebra solution (introduce and use of HP QC for a better management, daset robot monitoring, code audit through sonarQube) - Project Management capacity (capacity management): update the platform capacity to the real traffic need - Coordinate the level 3 support and the validation of operation sheets (change management)

Education

  • Scrum Master

    at Scrum Alliance

    2017 - 2017 (1 year) Gouvernorat de Tunis

  • ITIL Foundation Certification

    at AXELOS Global Best Practice

    2016 - 2016 (1 year) Gouvernorat de Tunis

  • Synergy

    at Orange

    2015 - 2015 (1 year) Gouvernorat de Tunis

  • Engineering diploma

    at ENSI

    2002 - 2005 (3 years) Gouvernorat de Tunis

  • CErtificate to access to engineering school

    at IPEIT

    2000 - 2002 (2 years) Gouvernorat de Tunis

Languages

  • Arabic Native

  • French Negotiation

  • German Elementary

  • English Negotiation

Hives