Meticulous and a versatile professional holding rich experience of 15 Years which includes 7.5 years of experience in aviation and 4 years of experience in Hospital (Non-Medical).

Experience

  • Administrator

    at tabrizi Dentistry

    June 2018 - at Present

    Abū Z̧aby

    ● The main focus of this job is on coordination and execution of administrative tasks, incumbents also spend substantial time performing Human Resource duties. ● Making new policy , consent forms according to HAAD rules ● Close association during Tasneef audit, crosschecking medical notes, making company policy. ● Compose, type and distribute meeting notes, routine correspondence. ● Visited cooperate clients as a company representative and offering cooperate rates ● Handling existing and old staff file, salary computation, handling appraisals and increments of the staff. ● Making HR and daily operational policies of the company according to UAE labor law and HAAD respectively. ● Answer employees queries about HR-related issues ● Handling daily finance and remittance of claims to insurance ● Maintaining staff well being Conducting new employee orientation and handling license and paper work for new joinee

  • Guest Relation Manager

    at Artemis Hospital

    April 2015 - April 2018

    South Delhi - Delhi

    ● Guest relation manager profile is to assist patients and families and to insure that their hospital experience is a positive one. ● Analyzing the feedback forms collaging the data for quality department calling the patient for all negative feedbacks also working with other departments for escalated issues. preparation of Feedbacks monthly report. ● Attainting quarterly meeting with the quality departments, HOD/CEO, discussing quarterly feedbacks. Which includes answering and analyzing the progress reports. ● Actively participate in NABH and JCI accreditation auditing. ● Solely responsible to oversee and supervise the Antenatal Class for expecting mothers. ● Was also a part of cardio specialty video that aired on History 18 channel . ● coordination with all doctors and VIP patient for any queries/assistance. ● To assist in maternity rounds. ● Managing team of 13 guest relation executive ● To assist in facility rounds. ● Mentoring and training every new team member.

  • Cabin Crew

    at Jet Airways

    January 2013 - April 2015

    South Delhi - Delhi

    ● Jet Airways is the major Indian airlines based in Mumbai. It is the second largest airlines in India, both, in terms of market share and passenger carried after indigo. It operates over 3000 flights daily to 76 destinations worldwide. I worked as a flight attendant for domestic and international airlines

  • Cabin Crew

    at King Fisher Airlines Pvt. Ltd.,

    July 2007 - April 2012

    South Delhi - Delhi

    ● Kingfisher Airlines is the only Indian Carrier rated 5- star Airlines. This was only possible with team effort and the world class in-flight services. We went through training and periodic assessments in areas of Flight Safety, In-flight Services with through knowledge of First Aid, grooming and personality development. We were trained on Aviation skill training includes Dangerous goods regulation; Airport security.

  • Sr. Travel Coordinator

    at Make My Trip

    April 2004 - June 2007

    South Delhi - Delhi

    ● MMT Corporation is leading Travel Company providing specialized travel solution including airways, roadways, waterways Transportation. This includes hotel booking and travel insurance. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of client relationships. ● Handling post sales accelerated queries, for customers thru telecom, mail, walk-in customers. ● Handling Team of 10 mates as a Mentor.

Education

  • BSC Hons

    at Indian Institute of home Economics

    2001 - 2004 (3 years) South Delhi - Delhi

Languages

  • English Conversation

Hives