Experience

  • CIO/CDO General Manager (IS & Digital Transformation)

    at Vision Insurance SAOG

    October 2018 - at Present

    Muḩāfaz̧at Masqaţ

    1. Formulating & designing the strategy for the future with a digital core and strapping with rocket boosters for retail growth 2. Changing IT landscape and SDLC processes that are more aligned to business and revenue and cost targets linked 3. Rationalizing budgets with a portfolio perspective on applications and infrastructure, balancing the transactional with the transformative 4. Emphasis on Customer journey, UI/UX & usability with foundations for AI – Machine Learning & Deep Learning with a data and insight driven architecture to ensure actions are driving business efficiencies. 5. Goal is to make technology & digital to become creative and revenues/cost focussed and enabling efficiencies 6. Over 25 successful digital transformation initiatives completed in 12 months with significant cost savings and revenue enhancements in double digits

  • Chief Digital Officer & Head of PMO

    at Emerisque Italia Group

    January 2014 - March 2018

    Veneto

    1. Formulating & designing the strategy with 3 year business plan for multi-channel, multi-country, multi-language e-commerce platform deployment for Brand MCS, Henry Cottons & Marina Yachting across Full Price Channels, Outlets and Concessions 2. Managing & directing Group Social Media and Digital Web Marketing to drive e-commerce & P&L functions for e-commerce & marketplaces for Brand MCS 3. Identified & created the ICT Roadmap & Strategy, Product and Vendor Selection, Process Maps, New ERP needs analysis to implementation, IV&V, Integration Strategy, Business Intelligence & Analytics, IT Infrastructure Build & Stabilization and Change Management 4. Streamlining SAP & Business Objects reporting for operational efficiencies. 5. Implementing project plans within budgets & deadlines and holding review meetings to monitor progress of the projects with a view to deliver it on time through strong PMO and program management.

  • Chief Information Officer (IT, Banking Operations, eBanking & Transformation)

    at Fidelity Bank Limited

    September 2011 - October 2013

    Greater Accra Region

    1. Redesigning the IT Architecture of the Bank in line to the Business Strategy based on the principles of Zachmann Enterprise Architecture Framework leading to Multichannel and Multipayment architecture 2. IT Systems uptime started with 60% in Mar 2012 and reached 99.5% in Sep 2013 3. Create individual business cases and seek IT Steering Committee as well as Executive Committee approvals for each Transformation Projects. 4. Introduction of several industry leading business innovations like Agency Banking for Financial Inclusion, Card-less Services for Mobile Money, USSD Mobile Banking, HTML5 Internet Banking, Cash Management and Bill Payment & Presentment Portals and Employee Collaboration solutions like Google Apps, Unified Communications, eLearning, Business Process Management 5. Over 24 months close to 30% overall savings on Cost of IT 6. Profitability grew from $ 2.5 M in 2011 to $ 10 M in 2012 and to $ 25 M in 2013.

  • MD & Head of Africa

    at 3i Infotech Ltd

    September 2008 - October 2011

    Greater Accra Region

    1. Managed a business portfolio of nearly $ 25 M in recurring revenues across Banking, Investment Management & Insurance solutions like Premia 2. Pioneered the formation of a JV with 2 banks in Nigeria for the first Central Processing Centre in Nigeria

  • Director & Chief Operating Officer

    at Process Central Ltd.-a JV between, Skye Bank & Unity Bank

    April 2010 - August 2011

    Lagos State

    1. Conceptualizing the banking transformation from decentralized operations to centralized operations 2. Setting up of organizational processes, recruitment of resources and creation of a centralized image based processing centre and to foster transfer of capabilities from expats to local Nigerian resources

  • Vice President – Business & Operations

    at Majesco Mastek Ltd

    January 1998 - July 2008

    California

    Ran a professional services arm for consulting business & practice lines in CRM and US State & Local Government and growing revenues by 300% with over 130 consultants, revenue generation over $ 100 M

Education

  • Bachelor of Engg

    at University of Bombay

    1988 - 1991 (3 years) Mumbai - Mahārāshtra

  • Diploma in Mechanical Engg

    at L&T Institute of Technology

    1984 - 1988 (4 years) Mumbai - Mahārāshtra

Languages

  • English Negotiation

  • Tamil Native

  • Hindi Negotiation

  • Arabic Conversation

Hives