Experience

  • BUSINESS PROCESS SPECIALIST

    at AIG SHARED SERVICES

    January 2015 - at Present

    Kuala Lumpur

    • Filling EDI (FROI & SROI) to the respective states with injured claimant details. • Assisting adjuster to request wage of injured claim from the insured via mail or email. • Managing follow up or pending cases both on EDI and Wage request. • Emailing adjuster or the insured to acquire any missing information of an injured claim. • Generating brochures to be sent to the injured claimant. • Manual filing of FROI. • Entering accepted EDI transaction information in activity note and updating board number for accepted FROI. • Assisting adjuster’s special request. • Liaising with state board for special cases via email.

Education

  • BEng (Hons) Mechanical Engineering

    at SEGI UNIVERSITY

    2014 - 2017 (3 years) Selangor

Hives