Sertec September 2011 - March 2013Coached newly hired agents on call-handling and documentation procedures. Responded to customers` concerns by thoroughly documenting their experience and providing satisfactory solutions.
Arthur Murray Dance Studios March 2011 - March 2013Taught private and group lessons in Standard Ballroom and International Latin American Dance. Developed the curriculum for/taught children’s ballroom classes. Sold dance class programs to new and seasoned students.
Kennesaw State University March 2009 - May 2010Provided administrative clerical support to Associate Professors. Coordinated department projects and tasks and managed KSU Dance Company financial responsibilities as Treasurer. Accurately maintained confidential student files and documents.
Knees State University
2006 - 2010
(4 years) Georgia