Digital Transformation | Business Solutions | Analytics | Leader | Cloud

Experience

  • Head of Technology & Regional IT Business Solutions | Digital Transformation

    at Fine Hygienic Holding

    March 2018 - at Present

    Dubayy

    Leading the transformation & management of Enterprise Applications, Business Solutions, Business Productivity, Business Intelligence and Analytics, & Global IT Operations; An expert in setting and executing strategic plans for complex systems & environments • Enterprise Business Applications - ERP (Order Management & Supply Chain, WMS, Finance, HR) • Business Solutions (RFID, Salesforce Automation, Retail Execution, Planogram, Route Optimization & Delivery) • Public & Private Intelligent & Hybrid Cloud (Cloud Migration, Security & Compliance, DLP, SaaS, PaaS, IaaS, Office 365, Azure) • Workflow and Automation (Digitization) • Enterprise Mobility (MDM, Enterprise Apps) • E-commerce (B2B, B2C) • CRM (Salesforce.com) • Business Intelligence & Analytics, Data Visualization • Enterprise Architecture • Infrastructure and Unified Communications (IT Governance, ITIL, Enterprise Agreements & Licensing)

  • Digital Solutions & Enterprise Architecture Manager

    at Fine Hygienic Holding

    October 2015 - March 2018

    Muḩāfaz̧at `Ammān

    - Led the Digital Transformation change across the organization verticals & supporting functions, by introducing new revenue generating streams such as e-commerce, and digitizing business through implementing IoT, CRM and reporting through mobility - Manage Enterprise Business Applications, operation, implementing innovative solutions for optimizing operation - Manage Productivity & Collaboration Applications such as SharePoint, Security, Unified Communications, and Analytical Cloud Services. - Defining a complete Architectural footprint for enterprise systems, Service Oriented Architecture, managing services communication platform, oversee business requirements. - Manage Mobility Platform, service delivery over mobile channels, through deployment of Mobile Device Management suites & self-service apps for automated processes and approval cycles - Manage Public & Private Cloud offering and services including migration, management, service availability, & Operations.

  • Head of Digital Business Solutions

    at Nuqul Group

    January 2009 - October 2015

    Muḩāfaz̧at `Ammān

    - Setting department budgets and yearly objectives to be aligned with Group goals, strategic objectives and plans through proposing & implementing IT projects based on technology trends and business needs. - Managing department teams, in addition to Business Unit teams, functionally and operationally to make sure business requirements and IT solutions are met. - Managing Group intranet (Portal, HRMS, Automation, Virtualization) across 32 Industrial Business Units, local and regional. - Managing Business Intelligence Platform in terms of Department, Business Unit and Group level dashboards presented though Reporting Centers. - Managing a Unified Communications platform, that connects the Group through Voice, Messaging, Mobile Presence, & integrated with telephony systems - Managing Group Internet Presence, Mobility and cloud platform. - Managing Group Enterprise Agreements, licensing and partners relationships.

  • Web & Technology Specialist

    at Nuqul Group

    September 2006 - January 2009

    Muḩāfaz̧at `Ammān

    - Implementing and administrating Microsoft SharePoint Server across the Group, including industrial Business Units local and regional. - Implementing a workflow solution across the Group where as to automate business processes, hence leading to a paperless environment. - Part of a lead team to creating a data warehouse and Business Intelligence platform. - Managing Nuqul Group Website as well as to Business Units websites to ensure compliance with Group GSM standards and Corporate Identity –CI- guidelines. - Managing Group Domains, hosting Plans in addition to technical administration of websites. - Coordinating with Service Providers to ensure managed projects -under my supervision- meet planned timelines. - Technically supporting Group Human Resources Management System.

  • Software Developer & IT Officer

    at Applications Technology

    December 2003 - September 2006

    Muḩāfaz̧at `Ammān

    - Full cycle of client / opportunity facing Sales activities including Pre-Sales Activities (Presentations, Demoes, Executive Briefings), RFP Cycle, Solution Design & Deployment, End-User Training, and After-Sales / Go-Live Support - Develop and implement Windows and Web Projects using CSharp -C#., ADO.Net and ASP.Net technologies. - Implement middleware between Company products and external systems using .Net technologies CSharp –C#, ASP.Net and various Development components. - Part of a web design team for Portal Interface and design implementation. - Network and Desktop User Support, Troubleshooting. - Package Deployment Projects Setups using InstallShield X (Web and Windows based).

Education

  • Enterprise Architect

    at the ope group

    2016 - at Present (4 years) Muḩāfaz̧at `Ammān

  • B.Sc computer science

    at Private university of jordan

    1999 - 2003 (4 years)

Languages

  • Arabic Native

  • English Native

Hives