I have 13+years of professional experience in an administrative capacity.
I am an organised and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Experience

  • Office Administrator

    at Sentinel Commercial Services Group

    November 2017 - at Present

    Province of the Western Cape

    Receive clients, manage switchboard and keep record of messages from clients. Marketing & Referrals - Manage orders for boards, business cards and other marketing material as required. Post and manage advertisements. Market research as required. Administration - Manage invoicing and capturing of transaction records. Maintain deal and company files. Consolidate stock list database and manage vacancy schedules, Manage NDA database. Manage all payments due to suppliers as well as do monthly salaries and commission payslips to staff. Ad hoc administrative office related duties as necessary to make the office run smoothly.

  • Sales Administrator

    at Vox Telecom

    March 2016 - December 2016

    Province of the Western Cape

    Facilitate the collection and compilation of outstanding information relating to sales files for internal processing. File handover to Projects team, installation & billing of services. Client liaison relating to acceptance of contracts, generation of sales, feedback to the KAMs/Sales Manager where applicable on insufficient information provided. Implement & maintain measurement tools to monitor turnaround times on inter departmental requests including but not limited to feasibility requests, proposal requests, submissions to revenue assurance, sales on hold, cancellations & credit requests. Assist in the general administrative functions required from respective teams/departments.

  • Account Support Executive

    at NSC Global

    April 2014 - February 2016

    Province of the Western Cape

    Produce Customer quotations on request in Navision. Processing of Customer orders in Navision. Be the first point of contact for customers & respond to any requirements. Provide updated order progress to customer from point of entry to completion. Liaising with Commercial department to ensure orders are placed with supplier and to obtain accurate etas. Liaise with Logistics team regarding any shipping queries. Notify customer when goods are shipping, provide POD reports when delivered. Liaise with internal salespeople to discuss any current client issues. Provide ad-hoc administrative support to Account Managers/Directors.

  • Senior Sales Administrator

    at American Shutters

    May 2008 - February 2014

    Province of the Western Cape

    Compile and process quotations. Monitor and reporting on jobs-in-progress. Attending to telephonic enquiries. Follow-up on quotations sent to clients. Present sales figure reports in weekly sales meetings. Drafting online orders. Coordinate meetings between Sales Reps and potential clients. Completing and processing final paperwork. Installation planning. Invoicing. Supervising and overseeing the work of 3 Junior Sales Administrators.

  • Administrator

    at Jades Coaching Clinic

    June 2007 - April 2008

    Province of the Western Cape

    Seeking full-time employment while assisting in family business with administrative functions.

  • Accounts Payable Clerk

    at Puma Sports Distributors

    September 2006 - May 2007

    Province of the Western Cape

    Creditors Control – responsible for month-end payments to suppliers and vendors. Data-capturing of invoices on Navision. Compile and submit month-end spreadsheets and reports.

  • Receptionist

    at Naartjie Clothing Head Office

    May 2006 - August 2006

    Province of the Western Cape

    Switchboard (10 lines, 30 extensions). Ordering office supplies. Assisting walk in clients. General office administration.

Education

  • National Diploma

    at Cape Peninsula University of Technology

    2003 - 2005 (2 years) Province of the Western Cape

  • Matric

    at JG Meiring High School

    1997 - 2001 (4 years) Province of the Western Cape

Languages

  • English Native

  • Afrikaans Conversation

Hives