Experience

  • CORPORATE ACCOUNTS SPECIALIST

    at DBS SINGAPORE

    December 2018 - February 2019

    Singapore

    • Carry out manual authentication through phone calls. • Manage corporate customer’s queries and requests. • Liaise with other departments within the bank to meet needs of corporate clients.

  • CABIN CREW

    at SINGAPORE AIRLINES

    September 2013 - September 2018

    Singapore

    • Demonstrating emergency equipment and safety procedures • Checking the condition and provision of emergency equipment and information for passengers. • Producing written flights reports after completing a journey Key Skills • Excellent Customer Service • Strong Interpersonal communication skills. • High level of Confidence with aptitude in resolving issues. • Excellent Interpersonal Skills • The ability to remain calm in emergencies or when dealing with difficult passengers. • Fast learner with less supervision. • Diplomacy and tactful • Good General Health and Fitness • Good Colour Vision and Hearing • The ability to keep a cheery countenance when you have been on your feet a long time and you’re out of your time zone. • Interacting with a wide range of people and the opportunities to explore and enjoy global destinations • Trained to deal with Security and emergency situations. • Discretion when dealing with VIPS /Royalty • Effective time management skills.

Education

  • Offer Customised and Personalised Service

    at WSQ

    2013 - 2014 (1 year)

  • Provide GEMS Service

    at WSQ

    2013 - 2013 (1 year) Singapore

  • Deliver Service Excellence

    at WSQ

    2013 - 2013 (1 year) Singapore

  • Build Relationships With Customers

    at WSQ

    2013 - 2013 (1 year)

  • DILOMA IN BIOTECHNOLOGY

    at REPUBLIC POLYTECHNIC

    2010 - 2013 (3 years) Singapore

Languages

  • English Negotiation

  • Hindi Conversation

  • Telugu Native

  • Tamil Negotiation

Hives