Experience

  • Customer Service and Support Manager

    at Basari Telematik

    May 2018 - at Present

    Ankara

    - Leads the technical support team works on the digital tachographs. - Provides technical support to the workshops located all over Turkey when they are needed. - Organize the trainings for service officer of the workshops and gives lectures about the analog and digital tachographs with the permission of the ministry. - Creates solutions for the vehicle manufacturers when they need a technical support for the digital tachographs. - Attends seminars, exhibitions and meetings on road safety, automotive and tachographs. - Analyses the workshop needs for the installation and calibration of the digital tachographs like spare parts, systems. - Integrated a calibration system with rolling road and calibration device, which provides the workshops to make calibrations in a very few minutes. - Prepares the necessary reports and user manuals.

  • Business Development and Project Engineer

    at Basari Telekom

    August 2016 - January 2019

    Ankara

    Leads the every steps of the projects beginning from the conversations and meetings with the customer until the end of the warranty time in the field of telecommunication. Specialized on the projects related to radio and television broadcasting like antenna systems, combiners, transmitters both for analog and digital. - Following tenders and preparing the tender documents - Project management in terms of time, cost, logistics and risks - Customer and provider relations - Market and customer analyses *Responsibilites for this role still continues while employee rights transferred to another group company of Basari.

  • Dangerous Good Safety Advisor and Trainer

    at Ayemis Industrial Security Management and Training

    March 2016 - December 2018

    Ankara

    Gives lectures about the ADR, RID and IMDG regulations to the participants who are willing to be the Dangerous Goods Safety Advisor. Helps the participants to prepare themselves for the exam and worklife for the secure transportation of the dangerous goods.

  • Electronics Engineer

    at Basari Mobile

    February 2018 - April 2018

    Ankara

    Temporary support given to the group company for specific project which is energy tracking system performed for energy distribution companies. Responsible to test customer interface. Reports detected the faults/errors/mistakes and suggested user friendly upgrades to the software design team.

  • Co Founder

    at Sayba Engineering

    June 2015 - August 2016

    Ankara

    Set up the company with the support, which is named TGSD, of the Ministry of Science, Industry and Technology after the acceptance of the project offer. The aim of the project is developing the prototype with the result of the R&D studies. Software based project will process the datas taken from the books and magazines with the camera and give an audio output of the texts to the user. The project contract with the ministry ended at 08.06.2016. After the successful inspection by the authority, the company had closed.

  • International Project Manager

    at Elektromed

    September 2015 - November 2015

    Ankara

    Responsible for following the foreign countries markets for the electricity, water and gas meters by making meetings with clients abroad. Assigned to projects and countries to deal the all process of the project management, identify the problems and find a solution for the problems during the project. Submitted reports of all the situations regularly to the Director of the Foreign Trades Department.

  • Business Development and Project Engineer

    at Basari Telekom

    September 2014 - June 2015

    Ankara

    Responsible for following public tenders and preparing the tender documents to participate the tender. Managed the projects of the received tenders, and made both verbal and spoken meetings with supplier and client. Submitted the reports about the process to General Manager of the company. Worked on two projects, which are the received tenders of the Turkish Radio and Television Company.

Education

  • Electrical and Electronics Engineer

    at Hacettepe University

    2006 - 2013 (7 years) Ankara

Languages

  • Turkish Native

  • English Negotiation

Hives