• Server

    at JW Marriott Marquis, Dubai

    April 2017 - January 2019

    Jawa Barat

    - Create and maintain an exceptional service, guest relations and achieving the daily revenue target throughout the entire shift. - Preparing and checking all of the restaurant setups and requirements before, during and after the operation hours. - Preparing training and presentation about Food, Beverages, and Service once a month. - Balancing the cash register and generating reports for credit and debit sales. - Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. - To check the guest's satisfaction and resolving complaints if needed.


  • Hotel Management

    at Polytechnic Sahid

    2015 - 2019 (4 years)