Over 4 Years of progressive experience in HR & Document processing for the ministry of labor, immigration, economic department, and other government bodies. Expert in handling Tasheel, EDNRD, EID Authority, labor and immigration ministry websites
Human Resources Administrative Officer
at Process Outsource Professionals
May 2019 - at Present
• Develop and implement HR policies and procedures • Liaise with external PRO office to ensure all required information and documentation required for maintaining employee records in good standing with regulatory authorities is provided and received in a timely manner • Primary point of contact for employees with HR queries • End to end Recruitment for the organization • Receive, compile and tabulate employee time-sheets • Payroll Management • Leave Management • Maintain updated list of all contacts of third party vendors, suppliers, institutional customers • Renewal of company contracts, insurance policies, certificates, licenses in a timely manner • Provide administrative support to Directors of the company • Organize all documentation physically and electronically in an efficient manner • Work closely with Accounts Officer to ensure both Accounts & Admin functions support each other where required
Public Relations Officer
June 2017 - May 2019
• Arrange visa (work permit, husband sponsored visa, visit visa etc.) for expatriates and their family. • Team leader composed of five employees for how to type at the system and to know the papers required by the government. • Using Free zone Portal System For Difc Companies . • Schedule staff’s visa, medical, coordinating with other internal and external departments. • Ensure all visa, medical are up to date and arrange timely renewal. • Ensuring that no penalties are imposed by the authorities on account of the above matters related to visas, work permits and filing of information/returns with appropriate authorities. • Liaise with all the government departments and other government bodies such as DEWA, ETISALAT, chamber of commerce, municipality etc. to obtain necessary approvals expeditiously. . • Typing of all kinds of (Immigration-Medicals -Emirates ID-Vision typing)
Public Relations Officer
at Al Khat Al Mustaqeem Document Clearing
January 2016 - June 2017
• Processing of all kinds of visas for employees and all matters relating thereto • Arranging medicals/visa stamping • The issue of fresh/renewed work permits and labor cards • Filing of returns or other information as stipulated under federal law No. 8, the year 1980 as amended up to date and also provided by the orders of related competent authorities. • Ensuring that no penalties are imposed by the authorities on account of the above matters related to visas, work permits and filing of information/returns with appropriate authorities. • Maintaining amiable public relations with the Departments of labor/immigration/ Economic Police and other Government bodies in the best interests of the company and ensuring total compliance of the related laws. • Liaise with all the government departments and other government bodies such as Civil Defense, DEWA, ETISALAT, chamber of commerce, municipality etc. to obtain necessary approvals expeditiously.
Customer Service Representative
at Raya Data Center
June 2015 - January 2016
Muḩāfaz̧at al Qāhirah
Handle customer inquiries and requests regarding products, orders, and returns with the highest level of professionalism. Work with customers to determine which products best serve their individual needs. Accurately describe FLP product features, capabilities and applications to distributors/customers. Use a variety of systems to respond to distributor/customer requests and resolve issues. Report any and all out-of-line conditions affecting customer satisfaction. Maintains a consistent focus on quality improvement in all areas of work. Offers suggestions, potential solutions, and new ways of doing work to improve customer service and department operations. Accepts new tasks or responsibilities in a positive manner. Demonstrates flexibility and is able to re-prioritize tasks based on changing work demands. Anticipates work and or unscheduled events. Takes responsibility for own and provides support to others in accomplishing their work. Maintains information.
at Alhelal accounting
July 2014 - June 2015
Muḩāfaz̧at al Iskandarīyah
Prepare asset, liability, and capital account entries by compiling and analyzing account information. Document financial transactions by entering account information. Recommend financial actions by analyzing accounting options. Summarize current financial status by collecting information; preparing a balance sheet, profit, and loss a statement, and other reports. Substantiate financial transactions by auditing documents. Maintain accounting controls by preparing and recommending policies and procedures. Guide accounting clerical staff by coordinating activities and answering questions. Reconcile financial discrepancies by collecting and analyzing account information. Secure financial information by completing database backups.
at Faculty Of Commerce
2010 - 2014 (4 years) Muḩāfaz̧at al Gharbīyah