Experience

  • Sales and Marketing Specialist

    at Sun International

    June 2015 - at Present

    Province of KwaZulu-Natal

    • Ensure international sales and marketing strategy that adapts strategies to meet changing business priorities is developed, approved and implemented by identifying new market opportunities, environmental changes and market trends • Ensure retention of existing Tour Operators and DMCs in KZN • Ensure networking and trend identification across operators and competitors • 12 Face to face meetings per week • Quarterly strategic meetings with identified Key partners specializing in the identified target markets • Ensure budget segments are allocated to meet business needs and overall sales and marketing monitored to achieve revenue targets • Ensure cost is managed against budget and accurate forecast done in alignment to strategy • Ensure CRM programme is managed in line with strategy and cost budget • Grow domestic corporate business • Negotiate rates with strategic partners • Host CRM events and arrange regular site inspections

  • Strategic Relationship Manager

    at Europcar

    February 2012 - June 2015

    Province of KwaZulu-Natal

    • Manage corporate accounts and travel management companies in the Durban North to Richards Bay area • Rate negotiations • Prepare and present new business proposals • Prepare and present Product Knowledge sessions with travel agents • Weekly and monthly reports focusing on new business, retention and growth • Arranging and hosting client functions • To meet monthly budgets

  • Sales Consultant

    at Super Rent

    March 2011 - January 2012

    Province of KwaZulu-Natal

    • Manage corporate accounts in the Durban North area • To retain and grow existing accounts • Open new corporate accounts • Ensure payments are made • Monthly and weekly sales reports

  • Sales and Marketing Coordinator

    at Sun International

    April 2009 - December 2010

    Province of the Western Cape

    • To provide key accounts with the best possible service and to ensure that the organisation’s objectives are met • Preparing all documentation and communication of information, timeously and accurately required for: MICE bookings Individual & group familiarization tours Contracting for one – off MICE bookings Detailed group proposals/ quotations • To prepare, communicate & manage, timeously & accurately: Group & educational deadline dates Prospective bookings Reports as requested by the International Sales & Marketing Manager Distribution of brochures Ensure that all property of Sun International is correctly maintained and is secure Setting up of special deals Industry requests International office support

  • New Business Sales Coordinator

    at Eqstra Fleet Management

    August 2004 - April 2009

    Province of KwaZulu-Natal

    • Ensuring customer receives excellent service • Communicating vision and service. • Interface and discussing performance with customers at all levels. • Ensuring all fleet needs are identified and met. • Preparing and discuss management reports monthly. • Managing the booking communication system • Identifying problem areas so to monitor and resolve customer queries or complaints within reasonable time. • Prepare and giving presentations to customers on total fleet solutions • Preparing and discuss quotes and recommending most cost effective service line. • To follow up on each status until incident has been closed so to revise needs analysis. • Manage the service level agreements and expectations of the customer.

  • Administrator

    at Nurses on Call

    August 2004 - May 2005

    Province of KwaZulu-Natal

    • Responsible for corporate service functions focusing on providing administrative assistant to the line management structures. • Revised all completed projects to determine if they complied with set standards and completed within the budget and on time. • Reviewed client development requirements to map out best development solutions and fulfilled monthly reports. • Recruiting and placement of Registered and Enrolled Nurses in specified hospitals. • Maintained a comprehensive dairy of events to regulate the production of information required for policy making and evaluation. • Ensured improved operational access to clients and targeted enterprises to implement appropriate interventions and participation of clients. • Provided product support requirements and incoming quality control. • Issued purchase required orders and assisted with client queries.

  • Trainee

    at The Royal Hotel

    January 2002 - June 2004

    Province of KwaZulu-Natal

    • Developed a strategy to establish and coordinate the hotel system in order to build organisational capacity. • Responsible for the maintenance of the hotel infrastructure plan aimed at improving the quality of statistics. • Overseeing that the infrastructure is in line with the information structured by the hotel business strategy. • Ensured that the management of the infrastructure is in cooperation with the head of process. • Continuous monitoring of payments and of the capacity to ensure that upgrading can be done on time. • Investigated incidents pertaining to operational services and technical assessments.

Education

  • Bachelors of Administration Degree in Marketing Management

    at IMM Graduate School of Marketing

    2010 - 2015 (5 years) Province of KwaZulu-Natal

  • Senior Certificate

    at Grosvenor Girls' High School

    1997 - 2001 (4 years) Province of KwaZulu-Natal

Languages

  • English Native

Hives