Perform my respobsibilities within an 8 man team, each managing his/her own contrator/s.
-Processing of service orders for water meter installations, water supply increases/decreases.
-Updating customer accounts by capturing feedback of completed jobs to make sure that accounts display the correct and most current information.
-Supplying the supervisor with information in enabling him to monitor the progress being made by our section and and the speed thereof.
-Verifying invoices before payment to contractors can be finalised to ensure that the amount of money the department is being billed for is indeed correct.
-Responding to specific complaints received from the regions and analyzing accounts to support feedback.
-Attending to customer queries & requests telephonically.
Office Administration Intern
City of Cape Town August 2013 - November 2014Compliance & Auxiliary Services Department
-Compiled meeting agendas & took minutes of neetings.
-Monitored capital & operational projects within the subcouncil area.
-Processed purchase requisitions, reservations & goods receiving notes for office stationery, furniture, equipment etc.
-Conducted telephonic interviews with jobseekers in order to recruit eligible candidates for ongoing projects within the subcouncil area.
-Maintained the jobseeker database by creating new jobseekers profiles and updating existing jobseekers details.
-Filed all documentation in a numerical/alphetical system.
-Followed up on customer complaints logged by our office to ensure that they are attended to by the relevant departments.
-Performed reception duties and general office support i.e photocopying,faxing.
N6 Office Administrative
False Bay College
2011 - 2012
(1 year) Province of the Western Cape
Grade 12 (Matric)
Simon's Town High School
2006 - 2010
(4 years) Province of the Western Cape