Head of Radio Technology Stream
November 2016 - at Present
Currently in charge of Radio Technology Stream in Global Service Delivery Centre, team with more than 1000 highly skilled Engineers located mainly in Europe (Portugal, Poland, Russia, Romania, Mexico). Responsible for delivery in main Service Units: Maintenance, Deployment and Optimisation. Managing Costs & Recharges, delivery KPIs, Competence Development, Career of the teams, incl. objective setting and evaluation of goals. Coaching and Leading Line Mangers, Project Managers and Delivery teams. Accountable for driving Continues Improvement program in Nokia Global Services. Initiative based on unique complex problems solving methodology. Main achievement (2018/2019): Managing high risk multidomain project for Operator in Denmark (500M EUR) with complete RAN network sharing products, OSS systems and services. I have built long term relationship via daily CEO/CTO interaction, negotiation of contract clauses and relentless strive to increase customer satisfaction.
Head of Core Technology Stream
June 2014 - November 2016
Responsible for 150 professionals in Europe Centre. Main technology area was Core (CS/PS/SDM/IMS) and BSS (VAS). Managing P&L, delivery KPIs, Competence Development, Career of the teams, incl. objective setting and evaluation of goals. Main achievements: Setup of Emergency Recovery Team in Nokia (globally). Managing escalation in Benelux R4/IMS project.
Competence Group Manager - Core
January 2008 - June 2014
Building up technical team to maintain customer networks and troubleshoot problems in networks. Managing competence development and delivery in given technology and regional domain. Main achievements: Mobile Packet Core Technology Cluster Lead (globally). Building rapid competence development system for core stream.
July 2006 - January 2008
Consultancy and sales responsibility for Vodafone accounts for Core and VAS technologies. Main achievement: Securing declining VAS business in VF accounts and up-sales in OSS/BSS domain.
Product Manager / Business Development Manager
September 2004 - July 2006
Co-responsible for winning biggest mobile telecom deal in Poland (4th mobile operator network launch). Signing first Tier-1 contract in Poland for optical transmission. Main achievements: Staring Huawei footprint in the region (Baltic country and BSS).
July 2003 - September 2004
Main achievements: Rewarded twice for overachieving sales targets
2016 - 2016 (1 year)
2011 - 2011 (1 year)
Ph. D. Studies in Management Science
at Warsaw School of Economics - SGH
2007 - 2010 (3 years) Województwo Mazowieckie
at Technical University in Kielce, Poland
1999 - 2004 (5 years) Województwo Świętokrzyskie
Knowledge and keywords