IT Specialist with 5-years experience in polish and international companies.

Experience

  • Service Security Specialist

    at MAHLE

    May 2019 - at Present

    Województwo Dolnośląskie

    2nd level support: - Antivirus Endpoint-Solution - Managing security updates via WSUS/SCCM - Bitlocker, PreBoot - Security incidents

  • Client Service Support Specialist

    at MAHLE

    May 2018 - April 2019

    Województwo Dolnośląskie

    - implementation of global updates on 15.000 computers for Windows 10 and other applications (7-zip, VLC, Adobe Flash, etc.) - Nexthink (checking activity on computers) - Solving hardware and software problems in office for 250 employees - Processing requests using iET - MFA basic support

  • IT Administrator

    at Skanska

    February 2015 - April 2018

    Województwo Wielkopolskie

    - Support for users of infrastructure and computer systems in Poland and abroad - Support of iOS/Android devices - Administration of users, groups and their permissions (Active Directory) - User training from the use of the application - Implementing new applications and taking care of the already installed ones (ex. Dropbox for 120 people) - Websense TRITON (management of policies and access to websites) - MSO365 (account and license management) - Exchange (management of mailboxes, mail groups via OWA, archiving via Enterprise Vault) - Solving hardware and software problems (ex. printers, softwares, VPN, etc.) - Accepting and processing requests using Remedy, OTRS systems

Education

  • Branch of study: Information Technology

    at Wyższa Szkoła Informatyki i Zarządzania

    2019 - at Present (1 year) Województwo Dolnośląskie

  • Ochrona danych osobowych w firmie z uwzględnieniem najnowszych wymogów prawnych (RODO)

    at Effect Szkolenia

    2018 - 2018 (1 year) Województwo Dolnośląskie

Languages

  • English Negotiation

  • Polish Native

Hives