Experience

  • Director of Operations

    at Codete

    February 2017 - at Present

    Województwo Małopolskie

    • Leading 100+ software engineers organized in 32 software development teams • Manage customer contact on a daily basis • Managing budgets and profitability • Interview and onboard programmers • Onboard clients and software development projects • Set up Agile (Scrum, Kanban) teams • Manage internal mobility and employees off-boarding • Conflict, problem and failure management • Building trust, transparency, and communication in individual projects as well as throughout the organization • Set up incentive plan on project level

  • IT Service & Product Manager

    at UBS

    May 2016 - February 2017

    Województwo Małopolskie

    • Plan, Design and Manage IT services and products in an and-to-end and fully industrialized manner • Budget process and control of an annual amount of 120M USD • Translate customers' needs into IT services and products • Manage IT application lifecycle • Oversight of IT service delivery with agreed SLAs/OLAs and cost • Provide transparency into the Total Cost of Operation (TCO) • Define and Execute the IT service strategies • Optimize the service supply chain by managing sourcing and vendor strategies on the tactical level

  • Director of Operations

    at Apply

    December 2012 - May 2016

    Województwo Małopolskie

    Manage all the operations in the newly created ICT Shared Service Center, mainly for the Scandinavian and USA customers • Supervise a team of highly skilled ICT Specialists, Project Managers, Software Developers, and other support functions. • Coordinate all the outsourcing contracts and SLA’s • Set up and maintain all the ICT service specs, including costs and prices (Service Catalog), in order to ensure profitability • Ensure the highest possible quality and availability ICT service provided to the customers, and monitor them against the agreed SLA • Preparing strategy, budget and forecast for the separate business entity • Actively selling an IT services and ideas to the customers • Negotiating the contract conditions • Designing and building an enterprise class IT systems

  • Server Technology Specialist

    at Amway

    November 2010 - December 2012

    Województwo Małopolskie

    Supervising all the Storage systems based on NetApp and EMC. (NFS, iSCSI, FC, CIFS) • Supervision of all the Servers hardware mainly intel based HP and Dell • Managing all the virtual infrastructure based on VMware vSphere and VMware View • Windows Server and Linux Operating Systems, all the releases. • Backup System based on Asigra, CommVolt Simpana, NetApp, BackupExec • Protection software McAfee (ePO), ForeFront • Managing all the Lotus Domino and Microsoft Exchange servers • Managing all the maintenance contracts • Managing all the SLA’s with Vendors • Development and implementation IT infrastructure design to support the business grow • Architecting and budgeting infrastructure systems • Supervising SQL Server and Oracle databases • Providing training for newcomers

  • Main IT Specialist

    at Nordkalk

    March 2007 - November 2010

    Województwo Małopolskie

    Administration of all the database systems, Oracle and MS SQL as only one supervisor, and do an integration scripting PL/SQL • Supervision of all the network and desktop infrastructure (Cisco Networking, backup, purchasing all needed equipment) • Supervision of Outsourcing Contract, SLA’s and Contractors • Management of all the Server Infrastructure (Virtualization, Windows Servers System, Linux, Unix, Active Directory, IIS, DFS, Backup, etc.) • Management of Storage (NAS, DAS, and SAN, EMC, SUN, NetApp) • Supervision of VMWare vSphere • Management of IT Lifecycle Management System (Altiris) • Management of Citrix XenApp • Supervision and development of Essbase/OLAP cube (Oracle Hyperion) • Supervision and development of Web Servers (Intranet) • Help desk services

  • Central Bank DB Administrator

    at BPH

    August 2005 - March 2007

    Województwo Małopolskie

    The Main Computing System of Bank BPH administration - over 120 servers with OpenVMS system and Windows 2003 Enterprise Server, equipment - mainly Digital-Compaq-HP with up to 36 CPU’s (sockets). • Central Database System on MUMPS and ORACLE 9i administration – including all software. • Administration scripts development - DCL, C++, Bash, Perl. • SAN administration, based on EMC Symmetrix High-End Networked Storage Systems and HP StorageWorks Enterprise Virtual Array 6000. • Change Management • Monitoring management

  • Independent IT Specialist

    at Budimex

    March 2004 - August 2005

    Województwo Małopolskie

    Desktop and Network administration and support for over 110 users, 2 telephone exchanges and 6 servers (Windows NT 4.0, Windows Server 2003, Novell NetWare, Unix FreeBSD and Linux RedHat – most of them have been set up by me personally). • I carry out the final IT infrastructure inspection on construction sites. • Administration of Lotus Domino and Lotus Notes Systems. • Computer maintenance and service - and communication network, hardware and software. • Budgeting and purchasing of all the IT related items, with accordance to ISO 9001 • Help Desk services.

Education

  • Agile Project Management Practitioner

    at CT Partners

    2017 - at Present (3 years)

  • Azure Infrastructure Solution

    at MS Partner Prolog

    2014 - at Present (6 years)

  • Virtual Certificated Professional (VCP)

    at VMWare

    2014 - at Present (6 years)

  • Certificated Data Administrator (NCDA)

    at NetApp

    2012 - at Present (8 years)

  • Citrix Certificated Aministrator

    at Citrix

    2012 - at Present (8 years)

  • Oracle DBA

    at Oracle

    2010 - at Present (10 years) Województwo Małopolskie

  • Executive MBA

    at Stockholm University

    2014 - 2016 (2 years) Stockholm

  • Master of Computer Science

    at University of Technology in Cracow

    1999 - 2004 (5 years) Województwo Małopolskie

Languages

  • Polish Native

  • English Negotiation

Hives