Very technical IT Support Specialist / IT Technician has terrific troubleshooting and good interpersonal skills to assist Users/Clients with IT related issues. Possesses a thorough knowledge of computer hardware, networking and software applications.

Experience

  • IT Engineer

    at Xad technology llc UAE

    January 2018 - at Present

    Dubayy

    working on IT Support and networking side. Responsible to install Software,Hardware and Networking, Working within a TCP/IP network environment, including DHCP, DNS, Ethernet Layer 2/3 network devices. Structured cabling, wired & wireless Networking – Site survey, design & implementation. Evaluates hardware and software, including peripheral, output, and related equipment.  Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc.  Maintain the backup policy for all data that is locally backed up as well as the offsite backups.  Ensuring system patches, security and firmware updates are applied and kept up to date on all workstations  Troubleshoot software and hardware failures and determine network problems.  Antivirus installation to all workstations (OSX, Windows, IOS, Android, etc.)

Education

  • Bachelor degree in information technology

    at University of engineering and technology Kohat, Kpk Pakistan.

    2010 - 2014 (4 years) Khyber Pakhtunkhwa Province

Services offered

  • IT Support and System administration

    Software development,installation and administration,
    Network LAN/Wan installation and administration.
    Hardware configuration.

Languages

  • Arabic Native

  • English Conversation

  • Urdu Native

Hives