Very technical IT Support Specialist / IT Technician has terrific troubleshooting and good interpersonal skills to assist Users/Clients with IT related issues. Possesses a thorough knowledge of computer hardware, networking and software applications.
at Xad technology llc UAE
January 2018 - at Present
working on IT Support and networking side. Responsible to install Software,Hardware and Networking, Working within a TCP/IP network environment, including DHCP, DNS, Ethernet Layer 2/3 network devices. Structured cabling, wired & wireless Networking – Site survey, design & implementation. Evaluates hardware and software, including peripheral, output, and related equipment. Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc. Maintain the backup policy for all data that is locally backed up as well as the offsite backups. Ensuring system patches, security and firmware updates are applied and kept up to date on all workstations Troubleshoot software and hardware failures and determine network problems. Antivirus installation to all workstations (OSX, Windows, IOS, Android, etc.)
Bachelor degree in information technology
at University of engineering and technology Kohat, Kpk Pakistan.
2010 - 2014 (4 years) Khyber Pakhtunkhwa Province
IT Support and System administration
Software development,installation and administration,
Network LAN/Wan installation and administration.