at CapGemini India Pvt Ltd.
December 2012 - April 2017
Mumbai - Mahārāshtra
Responsibilities: Requirements elicitation & creation of requirement documents (FRDs, BRDs). Implementing functional specification by collaborating with on-site & Off-site developers. Creating & delivering full sign-off project documentation. Documenting system processes for end-users. Developing test scripts, conducting unit tests, documenting and resolving discrepancies resulting in zero defects in production. Creating Feature Overview training documentation showing new project features implemented. Delivering training sessions to local and global users. Liaising between business and technical personnel to ensure a mutual understanding of processes and applications. Facilitating project status meetings and provide weekly status reports to all stakeholders.
Project Coordinator/Junior Business Analyst
at TCS eServe Ltd
July 2007 - November 2012
Mumbai - Mahārāshtra
Responsibilities: Eliciting business requirements from 8 stakeholders across 4 regions, overcoming inter-departmental differences, resulting in a validated scope statement. Drafting and maintaining business requirements and align them with functional and technical requirements. Documenting functional specifications based on requirements and created flow diagrams. Preparing instruction manuals and developing and maintaining operational and technical flow diagrams using Visio and PowerPoint. Witting test scenarios and participating in system testing. Providing guidance for project requirements to development staff. Producing detailed User Guides to capture all process changes and delivering end user training. Creating awareness material like placemats, presentations, QRCs, glossary and FAQs. Providing product training / demos to end users about the system and gathering feedbacks from the system users.
Post-Graduation Diploma in Business Administration
2008 - 2011 (3 years) Mumbai - Mahārāshtra
Bachelor of Engineering in Information Technology
at K J Somaiya college of Engineering
2004 - 2007 (3 years) Mumbai - Mahārāshtra