Experience

  • Senior Manager

    at Yusen Logistics HK Ltd

    March 2019 - August 2019

    Kwai Tsing

    1. Control tower operations for oceanfreight consolidation in Asia to Worldwide. 2. To manage four teams (13 staff) for US consumer and retail, department store accounts: JC Penney, CVS Pharmacy, Perry Ellis, Goldbug on PO management. 3. To work with vendors and Yusen origins in ASEAN countries to arrange export shipments, and carrier forecasts to nominated carriers. 4. To work with International Buying Office (IBO) to arrange purchase orders from Asia to USA and domestic US shipments. 5. To work with destination teams and customers in USA for daily bookings and requirements, exception management. 6. To create and maintenance SOP 7. QBR to review KPI 8. In house PO management system: Griffin. 9. To handle exception management by root caused analysis, containment and preventive measures, 10. To provide supply chain solutions, direct-to-store program, by-pass DC, INCO terms conversion and other cost saving initiatives.

  • Regional Marketing and BD Manager

    at DHL ISC HK Ltd

    August 2010 - January 2019

    Kwai Tsing

    Focus on PO Management, Consolidation, VAS activities, for consumer/ retail/ technology and luxury brand customers: 1. RFQ Management, prepare proposal. 2. Account management for a French based department stores sourcing company: Groupe Casino, to prepare QBR with KPI reporting in year 2013 3. To organize marketing events, experience in The Hong Kong Rugby Sevens, Oktober Bierfest Customer Event. 4. To support VP, Business Development, Asia Pacific for all sales activities. 5. To coordinate customer visits & terminal visits in Asia. 6. To prepare presentation for customer meetings. 7. To collect marketing intelligence. 8. Sales activities analysis. 9. To conduct sales and company trainings. 10. Corporate video production with agency 11. https://www.youtube.com/watch?v=DvEh04LNJ_I

  • Business Process Manager

    at Geodis HK Ltd

    August 2007 - August 2010

    Yau Tsim Mong

    Focus on Oceanfreight project implementation for retail, consumer and technology customers. 1. Project Implementation between Asia and Europe. 2. Experience in Shanghai, Xiamen, Ningbo, Shenzhen, Vietnam, Thailand, Malaysia, India, and Indonesia project implementations.

  • Key Account Manager

    at DHL Global Forwarding

    September 2005 - July 2007

    Kwai Tsing

    Focus on airfreight/ oceanfreight/ contracted logistics account management, DC Asia operations for Philips & NXP Semiconductors: 1 To ensure customer’s requirements are fulfilled by internal operations. 2 Holding the regular account review with an aim to seek for continuous service improvement. 3 Regular rates review, handle RFQ. 4 To prepare Standard Operating Procedures (SOP) for customers. 5 To keep abreast of operational standards, procedures and constraints to better handle customers’ requirement and queries. 6 To assuage dissatisfied customers with prompt resolution of any service problems that may occur. 7 To monitor the credit status and initiating action to ensure debts are collected within agreed time frame.

Education

  • Post Graduate

    at HK Polytechnique University

    2003 - 2005 (2 years)

  • Bachelor

    at University of Huddersfield

    2000 - 2002 (2 years) Leeds

Languages

  • Chinese Native

  • English Negotiation

  • French Elementary

Hives