Experience

  • Senior Account Manager for Private Clients

    at UniCredit Bank

    January 2013 - at Present

    Central Serbia

    • Sales of all the types of bank products and services, identify cross-sell opportunities • Review loan application, approve or disapprove loans, and communicate loan decision to costumers • Continuously expanding the base of potential clients • Maintain up-to-date knowledge about bank products and services • Provide required reports regularly • Analysing the possibility for an improvement of procedures, as well as product characteristics • Giving the adequate recommendations for the modifications of the procedures • Organizing the everyday work in the branch office (in absence of branch manager) • Cooperation with other departments in the bank (Risk, Legal Department), as well as external state organisations (Ministry of Finance, Republic Geodetic Authority) • Monitoring of the regular payment by installments • Testing the new applications before the ‘live’ phase • Making proposals for application improvement • Selling the insurance products

  • Account Manager for Private Clients

    at UniCredit Bank

    November 2008 - December 2012

    Central Serbia

    -Selling bank products, identifying cross-sell opportunities - Loan approval

  • Loan Officer

    at UniCredit Bank

    November 2007 - November 2008

    Central Serbia

    • Gathering and analyzing information about competitors from the market • Analyzing the processes, procedures, as well as draft forms that are applied in Housing Loan Department • Initiate the modification of the loan approval procedures and the draft form for real estate valuations by giving adequate proposals for improvement • Accurate maintaining of the data base • Generating all the reports on regular basis, as well as on the specific demands • Testing the new applications for a loan approval, by strength cooperation with IT department, external software developers, as well as Risk department • Supporting branch offices from all over the country in process of housing loan approval • Collecting and checking the documentation for housing loans • Preparing application form and submit to the following level of the approval process • Preparing the documentation for loan disbursement, checking the validity of insurance policies (life insurance, property insurance)

Education

  • Goethe Zertifikat B2

    at Goethe Institut

    2018 - 2019 (1 year) Opština Karpoš

  • Authorised Broker and Insurance Agent

    at National Bank of Serbia

    2013 - 2013 (1 year) Central Serbia

  • MSc in Management

    at University of Belgrade, Faculty of Organisational Sciences

    2007 - 2009 (2 years) Central Serbia

  • BSc in Management

    at University of Belgrade, Faculty of Organisational Sciences

    2002 - 2007 (5 years) Central Serbia

Languages

  • English Negotiation

  • German Negotiation

  • Serbian Native

  • Greek Elementary

  • Russian Elementary

Hives